Robin Hood in Abkhazian.

Written: 5 may 2013
Travel time: 1 — 4 may 2013
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 1.0
Amenities: 2.0
We rested in Arstaa with my husband from May 1 to May 4. The hotel was chosen right on the spot. The hotel is new, the price is reasonable, there is parking for cars, there were free rooms, we decided to stay. Which was later very regretted. And it was too late to look for another hotel. They gave me room 302. It's on the 3rd floor. The room is large, the furniture is new. There is a TV, refrigerator. Room with a balcony. View of the mountains and neighboring yards. On May 1, there was no water in Gagra. The owner of the hotel drove a fire truck and filled the water tank (apparently, accidents with the water supply in Gagra are a common thing, so many hotels have a tank for water). There was enough water for an hour. In general, we settled in the room. Since it was already late, we decided to have dinner right on the balcony of the room. They went to sleep. The door to the room was locked from the inside with a key. The balcony door was left open. We did not leave the room at night. In the morning I didn’t find my bag with all the documents (passports, car docks) and money!!! ! The bag was on the nightstand next to my bed. Also missing was a camera and a folding knife. The camera was in a travel bag, which was in the opposite corner of the room. . They raised a fuss, the sleepy owners were in no hurry to call the police. After 30 minutes, our bag was found in the next room, where, by the way, one of the co-owners of the hotel lived. The documents were in place, the Abkhazian Robin Hood took the money as a keepsake. They even left bank cards (there are no ATMs in Abkhazia), and a camera case. On the same night, another room in this hotel was robbed right above our -402. They also took away a bag with money and documents. The documents were found in the courtyard of the hotel. The police were called to dinner. But no one questioned us and the room was not examined. Although there were footprints on the plastic chair on the balcony (on the eve we wiped the chairs ourselves! ). The owners of the hotel did not offer any apologies. I had to demand at least some kind of compensation to extend us one more day of stay at the expense of the hotel. Since we paid until May 3, and the plans were until May 5. The owners agreed to provide a day's stay at the expense of the hotel (still, disagree). As a result, 4 left. Money then bye-bye! Dear readers of this site - if you go to Abkhazia, keep valuables and documents with you. By the way, these same owners seem to have another hotel in Gagra "Ruslan", there in 2012. had a similar story. Draw your own conclusions gentlemen!
Translated automatically from Russian. View original