Отличный отель !Плохой отельный гид! Great hotel! Bad hotel guide!

The weather is comfortable. The beach is constantly being cleaned. White fine hot sand. The day is flat. Very good for kids. The water is clear even at depth. Flying fish soar up from the sea in silver flocks. Squirrels live on palm trees. 2 pools. One is almost always in the shade. Well-groomed! I want to especially note the work of the rescuers: the boys are vigilant! Not pushy, but attentive. They take special care of the little ones. Fabulously landscaped area. Waterfalls with colorful fish. And next to the mountain is the majestic Buddha. Breakfasts, both exotic (for us) - Vietnamese cuisine, and European. I fell in love with Vietnamese iced coffee. Aaaaaa!! ! Yummy! A Vietnamese boy is cooking, such a fluff! Virtuoso! ! Master! ! I have tried many restaurants in the city. No! Everything is not right! All employees love the hotel. I especially liked watching the waitress girl. Spread out the spoons-napkins. Correct everything to the millimeter. Will smile! And on to the next table.
This is a hotel for those who are tired of the frantic pace of big cities, of people. You will go to Nha Trang, plunge into the multinational hubbub, noise and bustle of the metropolis. And with delight you return to the silence and bliss of the Winpearl Resort hotel.
Well, fly in the ointment! This is the hotel guide of the Anex tour Victoria Tarasenko. After the injury, we could not go on the third tour. Vika brought the money just before leaving. In the calculation that the ailing grandmother will not have time to understand and do something. I took dollars without even counting. Not assuming that my trust can be deceived by the representative of the Anex tour. 100 dollars was not exchanged either at the hotel, or at the bank, or in stores. How can a pensioner know that they are old, worn, scribbled and therefore not subject to exchange. To my request to return the money, not candy wrappers ......"They will exchange them for you in Russia ......"Dare, lame old woman! Alas! They were not accepted anywhere.

In case of an injury, I was able to get through to the manager of the Anex tour of Maria in Orenburg.
She solved the problem with treatment. But not to Tarasenko. And again the hotel saved me. The doctor at the hotel is highly professional! He put me on my feet before leaving. I recommend the hotel. Very very very.!!! ! But.........The hotel guide is not clean! This in no way concerns hotel employees. They ran after me for 3 days, returning the glasses I had forgotten. While I missed the loss and recognized them. Follow Victoria Tarasenko at every contact, otherwise you will leave in a bad mood and robbed. With bad memories of the vacation, for which I have been collecting money for more than one year.