Terrible hotel!

Written: 25 february 2018
Travel time: 4 — 15 february 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 5.0
Food: 5.0
Amenities: 1.0
This hotel is located more than 20 kilometers from Phan Thiet. You can get to Phan Thiet either by taxi (this is from $ 8 one way) or by a bus ordered for the day, which leaves at 10 am and arrives at 15-16 in the afternoon. Near the hotel there are several more hotels, 4 cafes and 2 shops (prices in them are 20-40% higher than in Mui Ne) and nothing else.
The beach is clean only near the hotels, it is worth moving 10 meters away and already garbage. The lifeguard and the security guard do not care what waves you swim in and how far you swim. In order to lie on a sunbed, you need to go out at 6 am and take it, as there are few of them and at 8 am they are already all occupied.
Meals: Breakfast 7-9:00 buffet - 2 types of soup (1 of which is a regular basis), 2 types of meat or fish + 1 type of side dish, several types of vegetables and desserts. Lunch and dinner are NOT a BUFFET, but sets on the menu, and you cannot choose dishes from different sets. When we came for dinner for the first time, they didn't even know that we had a free dinner, they sorted it out for 20 minutes.

About the cafe: there are 5 cafes of the same type near the hotel, the prices in them are higher than in the same Mui Ne. There are massages, prices are also more expensive, they change linen on sunbeds once a day.
In this hotel (women) you need to be extremely careful about dyed hair, as any stains on the bed linen is a fine of 10-15 dollars, they will not wash the linen on purpose to show you that, like, we washed it, but it was not washed .
And now about the most negative thing that happened to us in this hotel - 4 hours before check-out (arrival of the bus to the airport) we went to a cafe near the hotel, returning to the room after 3 hours we found that the glass (wall) in the toilet was broken. It is obvious that it was deliberately broken, as it was broken from inside the toilet (there were fragments even in the main room, and most importantly, the glass is a sheet 1 by 2 meters, about a centimeter thick and pasted over with a film on both sides measuring 1 by 1.5 meters. What was not protected by the film fell off, while the film was almost not curved, they hit the upper unprotected part. We immediately reported the incident to the reception. They sent people to our room, they looked and said that they broke we, and insisted to the point that we had to pay for glass ($ 125). Naturally, they said that they had no cameras in the corridor and no one had seen anything and only we had the keys to the room. The fact that we ourselves immediately turned to they did not hide this fact in any way, they were not embarrassed. flight, and no one would reimburse us for it.
After a long dispute and negotiations with the tour operator, we were able to get a 20% discount. I had to pay, it took almost all the remaining funds.
Based on all of the above, we HIGHLY DO NOT RECOMMEND this hotel to you, as you can simply be set up in it in order to get money from you, and it has an extremely poor location.
Translated automatically from Russian. View original

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