We rested in this complex in May, a huge territory, few people - it seems that you are in your own country villa. All wishes are taken into account by the staff, they try to fulfill all requests as best as possible, friendly and with a smile. When we checked in, the room (and the toilet) was so clean, as if no one had ever rested before us - for me this is the best indicator that the owners and staff care about the comfort of the client.
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We rested in this complex in May, a huge territory, few people - it seems that you are in your own country villa. All wishes are taken into account by the staff, they try to fulfill all requests as best as possible, friendly and with a smile. When we checked in, the room (and the toilet) was so clean, as if no one had ever rested before us - for me this is the best indicator that the owners and staff care about the comfort of the client.
The complex has an indoor pool, the child was delighted, so were we. Great playground. The food is very tasty and the portions are large, but since we did not order lunch, then go to a cafe in a beautiful place on the territory of a luxurious castle (10 minutes walk). In a word, we absolutely loved it. Recommended to friends, now they are preparing to rest there. We have been to many places in Transcarpathia, but we have never seen such a quiet and cozy place. I think this is also due to the beautiful vast territory of the complex. Even when there are a lot of vacationers, I think there will not be a feeling of fullness and crowds. And, there is also a trampoline for children - happiness knew no bounds)))) In general, thanks to the owners for their courtesy and comfortable rest conditions. And to the staff for quality work. *hearts to all*
The complex has an indoor pool, the child was delighted, so were we. Great playground. The food is very tasty and the portions are large, but since we did not order lunch, then go to a cafe in a beautiful place on the territory of a luxurious castle (10 minutes walk). In a word, we absolutely loved it. Recommended to friends, now they are preparing to rest there. We have been to many places in Transcarpathia, but we have never seen such a quiet and cozy place. I think this is also due to the beautiful vast territory of the complex. Even when there are a lot of vacationers, I think there will not be a feeling of fullness and crowds. And, there is also a trampoline for children - happiness knew no bounds)))) In general, thanks to the owners for their courtesy and comfortable rest conditions. And to the staff for quality work. *hearts to all*
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The ethics and correctness of the staff is doubtful, an absolute manifestation of tactlessness, from the cleaning lady to the administrators. I especially remember a dark-haired young girl who burst in and yelled in the shower area ...what a pity, she didn’t even introduce herself : -(. In a restaurant, waiting for a waiter or administrator can make you "brutal" .
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The ethics and correctness of the staff is doubtful, an absolute manifestation of tactlessness, from the cleaning lady to the administrators. I especially remember a dark-haired young girl who burst in and yelled in the shower area ...what a pity, she didn’t even introduce herself : -(. In a restaurant, waiting for a waiter or administrator can make you "brutal" ...people go to a restaurant to eat and not expect the indulgence of "their majesties" ". The cuisine is not authentic and not author's, and not even an average price policy. In the wellness area, there are glasses with unfinished drinks of "yesterday's" visitors, garbage and bits, cigarette butts: -(. It is not hygienic in the shower area, shower drains are not properly designed , physiological garbage - hair in showers, etc. But on the other hand, the ubiquitous and very observant cleaning lady with a mop controls the flow of water poured out by you in the shower cabin.
Rinsing their dirty feet and slippers in the waters of the pool, visitors generally force them to stop swimming. The playground is dangerous from all points of view, it leans and creaks, reminding you that it can lean even further and more fatally...unfortunately this hotel is unfriendly for baby.
Rinsing their dirty feet and slippers in the waters of the pool, visitors generally force them to stop swimming. The playground is dangerous from all points of view, it leans and creaks, reminding you that it can lean even further and more fatally...unfortunately this hotel is unfriendly for baby.
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• 10
Nice hotel, clean, tidy and very pleasant. The room is beautiful, lived in the standard, the room is small, but cozy. The staff is wonderful, we rested for the first time in this hotel, but it seems that we have known each other for 100 years)))) A warm welcome, fulfillment of any whims))) (pool, sauna, massage - please).
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Nice hotel, clean, tidy and very pleasant. The room is beautiful, lived in the standard, the room is small, but cozy. The staff is wonderful, we rested for the first time in this hotel, but it seems that we have known each other for 100 years)))) A warm welcome, fulfillment of any whims))) (pool, sauna, massage - please). The guys at the reception and in the restaurant are responsive, always ready to help, attentive, they speak many languages. An excellent impression after the rest, we recommend this hotel to everyone who wants to relax from the hustle and bustle of the city.
I want to note the convenient location (10 minutes walk from the railway station Karpaty). Near a magnificent park and Shenborn castle, 30 min drive to Mukachevo, close to Uzhgorod, Berehove.
All tourists and vacationers have a good rest, and the hotel prosperity and pleasant guests! Thank you.
With uv. Olga and Ekaterina (Kyiv)
I want to note the convenient location (10 minutes walk from the railway station Karpaty). Near a magnificent park and Shenborn castle, 30 min drive to Mukachevo, close to Uzhgorod, Berehove.
All tourists and vacationers have a good rest, and the hotel prosperity and pleasant guests! Thank you.
With uv. Olga and Ekaterina (Kyiv)
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• 3
We rested in this hotel with a company of 4 people, in January 2017 for a very long time we could not decide where exactly to go, since this is our first trip to Western Ukraine. And in the end, they settled on the Troyanda Karpat, which they never regretted. Firstly, what I want to say is how good-naturedly we were met, the staff is very friendly.
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We rested in this hotel with a company of 4 people, in January 2017 for a very long time we could not decide where exactly to go, since this is our first trip to Western Ukraine. And in the end, they settled on the Troyanda Karpat, which they never regretted. Firstly, what I want to say is how good-naturedly we were met, the staff is very friendly. Not far from the hotel is the castle of the Counts of Shenborn, a very beautiful area to walk, breathe fresh air. There is a railway not far from the hotel, which can undoubtedly be called a huge disadvantage, but as it turned out, passing trains are not so frequent there and you can hardly hear them, so this cannot be called a disadvantage, but rather it is an advantage, since getting to the Troyanda Karpat You can even walk from the train station. We settled in an economy room, it is certainly cramped, but the renovation in the room, cleanliness and a beautiful view from the window compensate for this. The hotel has a beautiful swimming pool, the water temperature is 25 degrees. The food is delicious and very plentiful. The price of the room includes breakfast and dinner, but according to the size of the portions, it could also be divided for lunch)). We really wanted to get into the bathhouse with friends, but since we arrived only for 3 days, we didn’t get into the bathhouse ((Special thanks to the masseuse, a very nice woman, and she does massage well) In general, we are satisfied with the rest by 99%, 1% - this is that there was very little rest !! !
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• 5
The hotel was chosen at random, looking for an inexpensive and with a pool. Luckily we didn't have time to read the reviews so we went. They didn't guess. Reservation - 50% of the amount, you can use the Privat card, the whole thing with registration took three minutes over the phone. Cuisine - home, local.
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The hotel was chosen at random, looking for an inexpensive and with a pool. Luckily we didn't have time to read the reviews so we went. They didn't guess. Reservation - 50% of the amount, you can use the Privat card, the whole thing with registration took three minutes over the phone.
Cuisine - home, local. The food is delicious, the portions are huge. The cost of the boarding house includes breakfast and dinner (three courses and compote)), for people with a normal appetite, lunch is most likely not needed. We love to eat, so lunch was ordered daily. Issue price - 160-230 hryvnia for two.
Room (12th) is comfortable, spacious, with a large balcony. Hairdryer, cable TV, kettle, refrigerator, separate bathroom, Wi-Fi at normal speed. Slippers, bathrobes, daily change of towels and cleaning.
The staff is unobtrusive, but any issue is resolved instantly. Administrator Love is just a lifesaver (taxi, excursions, any requests - this is for her).
The pool is great. Beach towels are provided by the hotel, sunbeds with soft mattresses. Next to the pool - a small "rocking chair". The outdoor territory is divided by cypresses into zones (beach, walking, restaurant, play, ponds, etc. ). Vacationers do not interfere with each other and practically do not meet each other.
There is no bar, so those who like to swell and yell "under the heart" will be bored. A wonderful place for a relaxing holiday in the indescribably beautiful mountains.
Cuisine - home, local. The food is delicious, the portions are huge. The cost of the boarding house includes breakfast and dinner (three courses and compote)), for people with a normal appetite, lunch is most likely not needed. We love to eat, so lunch was ordered daily. Issue price - 160-230 hryvnia for two.
Room (12th) is comfortable, spacious, with a large balcony. Hairdryer, cable TV, kettle, refrigerator, separate bathroom, Wi-Fi at normal speed. Slippers, bathrobes, daily change of towels and cleaning.
The staff is unobtrusive, but any issue is resolved instantly. Administrator Love is just a lifesaver (taxi, excursions, any requests - this is for her).
The pool is great. Beach towels are provided by the hotel, sunbeds with soft mattresses. Next to the pool - a small "rocking chair". The outdoor territory is divided by cypresses into zones (beach, walking, restaurant, play, ponds, etc. ). Vacationers do not interfere with each other and practically do not meet each other.
There is no bar, so those who like to swell and yell "under the heart" will be bored. A wonderful place for a relaxing holiday in the indescribably beautiful mountains.
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• 6
Very nice and cozy hotel. We rested in 2 rooms. It is located in a beautiful place, near the boarding house "Karpaty", a beautiful park, a castle, a source of pure water, a trout farm through the fence. The rooms are clean and comfortable. Beautifully landscaped grounds, indoor pool. Normal wifi. The rooms have a TV set, a refrigerator, a kettle in the junior suites (by the way, why not put at least water in the fridge, and tea bags and sugar with the kettle? ) And bathrobes with slippers.
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Very nice and cozy hotel.
We rested in 2 rooms. It is located in a beautiful place, near the boarding house "Karpaty", a beautiful park, a castle, a source of pure water, a trout farm through the fence.
The rooms are clean and comfortable. Beautifully landscaped grounds, indoor pool. Normal wifi.
The rooms have a TV set, a refrigerator, a kettle in the junior suites (by the way, why not put at least water in the fridge, and tea bags and sugar with the kettle? ) And bathrobes with slippers. Regular rooms are not equipped with kettles, bathrobes and slippers. The closet is spacious but there are no safes. This is a significant disadvantage. I had to carry documents with me. There is no audibility between the rooms, but from the corridor - hellish. There is a railway a kilometer from the hotel - for those who are light sleepers, it is better to stock up on earplugs (or even better, they would immediately complete disposable ones in the room).
Breakfasts and dinners are included. Not a buffet, but the food is delicious.
There are of course shortcomings, but it did not spoil the impression of a happy holiday. If you have heavy suitcases, be prepared to carry them yourself up the stairs. In the TV box - Russian propaganda TV channels. For all the time, they never washed the dishes in the room and did not even go out onto the balcony to empty the ashtray. One soap for two (on request they will bring). Well, and other little things in the life of the Carpathian hinterland.
But in general - SUPER!!!
And the staff really tries to make your stay enjoyable (only you need to drive the cleaners).
We rested in 2 rooms. It is located in a beautiful place, near the boarding house "Karpaty", a beautiful park, a castle, a source of pure water, a trout farm through the fence.
The rooms are clean and comfortable. Beautifully landscaped grounds, indoor pool. Normal wifi.
The rooms have a TV set, a refrigerator, a kettle in the junior suites (by the way, why not put at least water in the fridge, and tea bags and sugar with the kettle? ) And bathrobes with slippers. Regular rooms are not equipped with kettles, bathrobes and slippers. The closet is spacious but there are no safes. This is a significant disadvantage. I had to carry documents with me. There is no audibility between the rooms, but from the corridor - hellish. There is a railway a kilometer from the hotel - for those who are light sleepers, it is better to stock up on earplugs (or even better, they would immediately complete disposable ones in the room).
Breakfasts and dinners are included. Not a buffet, but the food is delicious.
There are of course shortcomings, but it did not spoil the impression of a happy holiday. If you have heavy suitcases, be prepared to carry them yourself up the stairs. In the TV box - Russian propaganda TV channels. For all the time, they never washed the dishes in the room and did not even go out onto the balcony to empty the ashtray. One soap for two (on request they will bring). Well, and other little things in the life of the Carpathian hinterland.
But in general - SUPER!!!
And the staff really tries to make your stay enjoyable (only you need to drive the cleaners).
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• 2
Celebrated the wedding of friends. I really liked everything. Very beautiful views, the hotel rooms also really liked its style and conciseness. Very nice terraces of the rooms. Gorgeous pool. The staff is very friendly, especially considering how many of us there were, performed any whim with a smile on his face.
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Celebrated the wedding of friends. I really liked everything. Very beautiful views, the hotel rooms also really liked its style and conciseness. Very nice terraces of the rooms. Gorgeous pool. The staff is very friendly, especially considering how many of us there were, performed any whim with a smile on his face.
Thank you for a wonderful weekend "Rose of the Carpathians". We think to come here again and have a good rest!
Thank you for a wonderful weekend "Rose of the Carpathians". We think to come here again and have a good rest!
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The hotel does not have a normal administrator, there is no distribution of powers between the staff - the cleaner cooks food, cleans the garden and takes in new tenants, and is also a waiter. The staff does not know how to communicate correctly and is not trained for this class of hotel. Favorite phrase of the staff "Oh, I don't know, I'm going to feed the director.
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The hotel does not have a normal administrator, there is no distribution of powers between the staff - the cleaner cooks food, cleans the garden and takes in new tenants, and is also a waiter.
The staff does not know how to communicate correctly and is not trained for this class of hotel. Favorite phrase of the staff "Oh, I don't know, I'm going to feed the director. "
There were no outlets near the bed, which was a problem. Since, I had to work on the floor near the outlet in the hallway or near the bathroom.
Prices on the menu are 2 and a half times more expensive than in neighboring establishments. For example, a bottle of unspecified dry white wine costs UAH 270! ! We asked what kind of wine it was, to which we were answered with our favorite phrase "Oh, I don't know, I'm going to feed at the director", which, as usual, was not at the workplace.
The room was cleaned once per week, and then after we asked! Although, for 1000 UAH per day for accommodation it is very terrible!
Cleaning consisted only in the fact that they vacuumed us and took out the garbage, they never reached the terrace and were not going to reach it.
Breakfast, which, at hotel prices, costs 70 UAH, pulls a maximum of 30 UAH! Everything had to be constantly reminded and asked - from salt and pepper and sugar to bread and even spoons for dessert!
The staff doesn't know how to serve food properly. Everything was in one plate and salad, and a side dish, and meat (we got 1 time in a week).
In addition, on the website booking. com when choosing a room "Comfort Suite" it is indicated that the room has a terrace, a kettle, bathrobes. When we were shown the room we booked, the cost of which is 1290 UAH / day, we did not see any of the above! ! Instead of a terrace, the room had a balcony, a maximum of a meter by a meter.
We went down to the administration, which is very rare on site, and a person who did not introduce himself began to point out to us that we were wrong and there was no terrace in the Comfort Suite room!
We provided a printout from the booking site. com, and after that, the person still denied being wrong and blamed the booking. com that it is his fault. After clarification, we were offered a "Suite" room, which was cheaper, 990 UAH / day, with a terrace. Therefore, we did not understand why the "Comfort Suite" room is better.
Bathrobes, fortunately, were in the new room. But, the kettle had to be asked again. In addition, the staff did not think of the fact that cups are needed for the kettle : )
If you get hungry in the evening, then immediately get ready for the fact that the kitchen does not work and you won’t be able to eat anything.
Also, I would like to note the incompetence of the waiters that were on May 9th. We waited 20 minutes for someone to come up to us, and when the waiter came up, his phrase was "you've been sitting here for a long time. " They wanted to order a barbecue, at about 5 pm, but the waiter said that it was impossible, since there was no one to light the grill! ! ! I had to go to a nearby establishment, where everything was quickly prepared!
The services of the hotel indicate that they help with calling a taxi. The administrator-director was absent from the workplace when we needed taxi call services at check-out, as we went shopping! ! !
Naturally, the remaining staff in the form of cleaners, cooks and gardeners could not help us in any way ....
I would like to contact the hotel management!
Please allocate more funds, taking into account the prices for your rooms, it is permissible, for normal trained staff! The staff does not even have a special uniform, badges, the ability to properly communicate with residents and other attributes, which immediately spoils the image of your hotel.
Thanks for ruining our holiday.
The staff does not know how to communicate correctly and is not trained for this class of hotel. Favorite phrase of the staff "Oh, I don't know, I'm going to feed the director. "
There were no outlets near the bed, which was a problem. Since, I had to work on the floor near the outlet in the hallway or near the bathroom.
Prices on the menu are 2 and a half times more expensive than in neighboring establishments. For example, a bottle of unspecified dry white wine costs UAH 270! ! We asked what kind of wine it was, to which we were answered with our favorite phrase "Oh, I don't know, I'm going to feed at the director", which, as usual, was not at the workplace.
The room was cleaned once per week, and then after we asked! Although, for 1000 UAH per day for accommodation it is very terrible!
Cleaning consisted only in the fact that they vacuumed us and took out the garbage, they never reached the terrace and were not going to reach it.
Breakfast, which, at hotel prices, costs 70 UAH, pulls a maximum of 30 UAH! Everything had to be constantly reminded and asked - from salt and pepper and sugar to bread and even spoons for dessert!
The staff doesn't know how to serve food properly. Everything was in one plate and salad, and a side dish, and meat (we got 1 time in a week).
In addition, on the website booking. com when choosing a room "Comfort Suite" it is indicated that the room has a terrace, a kettle, bathrobes. When we were shown the room we booked, the cost of which is 1290 UAH / day, we did not see any of the above! ! Instead of a terrace, the room had a balcony, a maximum of a meter by a meter.
We went down to the administration, which is very rare on site, and a person who did not introduce himself began to point out to us that we were wrong and there was no terrace in the Comfort Suite room!
We provided a printout from the booking site. com, and after that, the person still denied being wrong and blamed the booking. com that it is his fault. After clarification, we were offered a "Suite" room, which was cheaper, 990 UAH / day, with a terrace. Therefore, we did not understand why the "Comfort Suite" room is better.
Bathrobes, fortunately, were in the new room. But, the kettle had to be asked again. In addition, the staff did not think of the fact that cups are needed for the kettle : )
If you get hungry in the evening, then immediately get ready for the fact that the kitchen does not work and you won’t be able to eat anything.
Also, I would like to note the incompetence of the waiters that were on May 9th. We waited 20 minutes for someone to come up to us, and when the waiter came up, his phrase was "you've been sitting here for a long time. " They wanted to order a barbecue, at about 5 pm, but the waiter said that it was impossible, since there was no one to light the grill! ! ! I had to go to a nearby establishment, where everything was quickly prepared!
The services of the hotel indicate that they help with calling a taxi. The administrator-director was absent from the workplace when we needed taxi call services at check-out, as we went shopping! ! !
Naturally, the remaining staff in the form of cleaners, cooks and gardeners could not help us in any way ....
I would like to contact the hotel management!
Please allocate more funds, taking into account the prices for your rooms, it is permissible, for normal trained staff! The staff does not even have a special uniform, badges, the ability to properly communicate with residents and other attributes, which immediately spoils the image of your hotel.
Thanks for ruining our holiday.
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• 8
The whole hotel and banquet hall were booked to celebrate the receipt. Very attracted to the photo and the presence of the pool, and on arrival saw an even better picture. I did not care about the menu or the design of the hall, the hotel staff organized the whole holiday themselves. We walked until the morning, the next day we took the speakers to the pool and had a rather loud open-air party there =) and there were no complaints from the hotel, on the contrary, they were understanding.
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The whole hotel and banquet hall were booked to celebrate the receipt. Very attracted to the photo and the presence of the pool, and on arrival saw an even better picture.
I did not care about the menu or the design of the hall, the hotel staff organized the whole holiday themselves. We walked until the morning, the next day we took the speakers to the pool and had a rather loud open-air party there =) and there were no complaints from the hotel, on the contrary, they were understanding.
Everyone liked the rooms and the area. The location of the hotel near Shenbor Castle allowed us to do a very nice photo shoot.
In short, a lot of good fortune-telling, you can write endlessly)) Absolutely everything, from good territory, clean and spacious rooms to humane and friendly staff, my husband and I left good and vivid memories of our little wedding in Transcarpathia.
Many thanks to the staff and hotel manager !!!! ! ! ! ! ! ! !
I did not care about the menu or the design of the hall, the hotel staff organized the whole holiday themselves. We walked until the morning, the next day we took the speakers to the pool and had a rather loud open-air party there =) and there were no complaints from the hotel, on the contrary, they were understanding.
Everyone liked the rooms and the area. The location of the hotel near Shenbor Castle allowed us to do a very nice photo shoot.
In short, a lot of good fortune-telling, you can write endlessly)) Absolutely everything, from good territory, clean and spacious rooms to humane and friendly staff, my husband and I left good and vivid memories of our little wedding in Transcarpathia.
Many thanks to the staff and hotel manager !!!! ! ! ! ! ! ! !
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Hmmm ...I'm sorry I didn't pay attention to the hotel review before booking. Rested in Croatia, Krvavice. The road to Kiev is about 1980 km. We planned a route through Plitvice Lakes with a further stop near Mukachevo (as we break the road in half). I have long thought to visit this outflow, good thing right on the track.
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Hmmm ...I'm sorry I didn't pay attention to the hotel review before booking. Rested in Croatia, Krvavice. The road to Kiev is about 1980 km. We planned a route through Plitvice Lakes with a further stop near Mukachevo (as we break the road in half). I have long thought to visit this outflow, good thing right on the track. Before that, they had been to Slavske in the Pearl of the Carpathians 5 or 6 times - everything is fine there, except for 10 km of dirt-damaged access road from Skole.
On August 15, I called by phone on the website, ordered a room for the night from 18 to 19 August 2014. He asked for an email by phone and wrote a special confirmation letter. And when the letter was not answered, I called again the next day. I was confirmed that the room "Forest Rhapsody" with two extra beds for children for 200 UAH for me. No subscription required.
I think it's easy to imagine my feelings when at 1:30 on August 19, after 870 km behind the wheel with two small children and my wife, I was standing in front of the closed gates of the hotel calling and me, as it turns out later - it was the hostess Elvira, says that all rooms are occupied. She makes a surprised voice and says that she doesn't know who I was talking to (the voice on the phone is the same). That all rooms are rented on WEEK and they will not evict other tourists. Although, as I see it, there is a review from tourists added on August 19, who lived in a very similar room and just before August 17.
At night I was offered a single room for three for 1000 UAH. There was no answer to my question about where the fourth child would sleep. And it sounded clear, like blackmail, like I have nowhere to go.
But health allows - I was angry as hell and decided to go to Kiev.
In Stryi on WOG drank coffee, ate. From 6 to 8 am his wife changed the wheel. At 10.30 we were in Kyiv.
It seems that the hostess of the Rose of the Carpathians rents out numbers to those who rent them for a long time. At the same time, no agreements are being met.
You had a situation when our hotel in a hotel in Turkey was occupied - we were accommodated in a room class above for 2 days, until our room was vacated.
I think that any normal hotel would simply offer us a single room for the price that was agreed. But even here, in my opinion, they wanted to profit from me.
Tonight, August 19, I called from Kyiv and asked for the director's contacts, and it turned out that it was Elvira and the one with whom I had been communicating all this time. The only thing I heard was that we were very upset.
No guys - and I do not feel sorry for YOU. I rarely leave feedback.
But if you have such problems with ordering rooms, then I can easily believe all the other negative reviews about the service.
AND EVERYONE ELSE'S ADVICE - GO AROUND THE TENTH ROAD OF THIS HOTEL! ! ! !!
WHY NEED TO FEED SUCH SHAMELESS PIGS.
On August 15, I called by phone on the website, ordered a room for the night from 18 to 19 August 2014. He asked for an email by phone and wrote a special confirmation letter. And when the letter was not answered, I called again the next day. I was confirmed that the room "Forest Rhapsody" with two extra beds for children for 200 UAH for me. No subscription required.
I think it's easy to imagine my feelings when at 1:30 on August 19, after 870 km behind the wheel with two small children and my wife, I was standing in front of the closed gates of the hotel calling and me, as it turns out later - it was the hostess Elvira, says that all rooms are occupied. She makes a surprised voice and says that she doesn't know who I was talking to (the voice on the phone is the same). That all rooms are rented on WEEK and they will not evict other tourists. Although, as I see it, there is a review from tourists added on August 19, who lived in a very similar room and just before August 17.
At night I was offered a single room for three for 1000 UAH. There was no answer to my question about where the fourth child would sleep. And it sounded clear, like blackmail, like I have nowhere to go.
But health allows - I was angry as hell and decided to go to Kiev.
In Stryi on WOG drank coffee, ate. From 6 to 8 am his wife changed the wheel. At 10.30 we were in Kyiv.
It seems that the hostess of the Rose of the Carpathians rents out numbers to those who rent them for a long time. At the same time, no agreements are being met.
You had a situation when our hotel in a hotel in Turkey was occupied - we were accommodated in a room class above for 2 days, until our room was vacated.
I think that any normal hotel would simply offer us a single room for the price that was agreed. But even here, in my opinion, they wanted to profit from me.
Tonight, August 19, I called from Kyiv and asked for the director's contacts, and it turned out that it was Elvira and the one with whom I had been communicating all this time. The only thing I heard was that we were very upset.
No guys - and I do not feel sorry for YOU. I rarely leave feedback.
But if you have such problems with ordering rooms, then I can easily believe all the other negative reviews about the service.
AND EVERYONE ELSE'S ADVICE - GO AROUND THE TENTH ROAD OF THIS HOTEL! ! ! !!
WHY NEED TO FEED SUCH SHAMELESS PIGS.
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