Badly. The price does not match the services provided

Written: 24 june 2018
Travel time: 10 — 22 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 6.0
Food: 4.0
Amenities: 7.0
Pros: large territory, small menagerie, warm pool every day.
Cons: deception - when the reservation was calculated one amount, and upon arrival I paid 5 thousand more.
Unfriendly attitude towards guests, especially at the reception.
There is no kettle in the deluxe room. Coffee can be drunk only at 9 am in the cafe. There is no coffee at breakfast.
It is simply impossible for a child to buy a procedure (contrasting foot baths with pebbles or a salt room) a doctor's consultation is needed - 120 UAH.
The food for that kind of money could have been better - cherries were given once at the height of the season. And there is nowhere to buy.
Bored in the evening, no entertainment.
Translated automatically from Russian. View original