Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
2.0
Cleanliness:
8.0
Food:
6.0
Amenities:
7.0
It's a pity, but the hotel administration disappointed us terribly, twice.
I haven't seen such a bold attitude towards my clients for a long time. Imagine arriving after a full day of skiing in Bukovel (tired, frozen and hungry) we are accommodated (pre-booked and paid for) unheated rooms (just did not include batteries) - the rooms were so cold that you could see the steam coming out of your mouth. ...
Moreover, the same situation was a year ago, but then we were understanding (who does not happen - forgot to turn on the heating), as it turned out in vain.
Now we understand that the administration is doing this to save money - they just do not include batteries before the arrival of guests.
The epoch of hospitality was the lack of TV in the room, the musty smell of dampness and warm water, which ended after the man took a shower - I did not have time =) I had to go first =)
Conclusions: for all the beauty of the rooms, well-groomed area - the services are excellent, the attitude towards guests is impudent. Value for money is clearly skewed in the direction of price.
I think the owners need to choose more carefully the staff for their hotel.
So sorry! I do not recommend White Horvats in any case! ! ! ! !
I haven't seen such a bold attitude towards my clients for a long time. Imagine arriving after a full day of skiing in Bukovel (tired, frozen and hungry) we are accommodated (pre-booked and paid for) unheated rooms (just did not include batteries) - the rooms were so cold that you could see the steam coming out of your mouth. ...
Moreover, the same situation was a year ago, but then we were understanding (who does not happen - forgot to turn on the heating), as it turned out in vain.
Now we understand that the administration is doing this to save money - they just do not include batteries before the arrival of guests.
The epoch of hospitality was the lack of TV in the room, the musty smell of dampness and warm water, which ended after the man took a shower - I did not have time =) I had to go first =)
Conclusions: for all the beauty of the rooms, well-groomed area - the services are excellent, the attitude towards guests is impudent. Value for money is clearly skewed in the direction of price.
I think the owners need to choose more carefully the staff for their hotel.
So sorry! I do not recommend White Horvats in any case! ! ! ! !
Translated automatically from Ukrainian. View original
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