dirty and neglected

Written: 2 february 2018
Travel time: 15 — 19 january 2018
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 2.0
Amenities: 3.0
Nothing pleasant. Surprised by the positive reviews of the cottage, which give the impression of specially written and commissioned.
I will tell about my impressions with confirmation of photos from "Petros".
First of all, extremely dirty, untidy, unaesthetic. The room has a bunch of saws, plafonds on the ceiling are black with corpses of flies. A black web hangs everywhere. Gray-earth bed with holes. The plumbing is so rusty that in 3 days my family did not dare to take a shower in the room. We had to look for other options, which was extremely stressful during the long-awaited vacation. The tiles in the shower are broken, the rug on the floor is just chooorny. The beautiful curtains on the windows are dirty, miserable and torn. Through holes in the walls. To our questions about detergents, they brought 4 bars of soap with the inscription "Ukrzaliznytsia".

There is no basic soundproofing in the rooms: you can clearly hear the conversations of neighbors, the hum of vehicles, it is impossible to sleep at night because there were strong winds, as a result of which the front door rattled constantly, the wind was constantly howling between the wood paneling.
There are no conditions for drying ski equipment, which is also not very pleasing.
The service in the hut also needs better. Ukrzaliznytsia also serves sweet and sweet tea in cups in front of the main course. Garnishes are heated several times, not freshly cooked. And in the chanakhs everything that is not realized during the day is sketched. Well, just HORROR!
The staff reacted to our remarks, at first saying that it was impossible for the flies to die in the plafonds to clean up, that the spiders were in the room, because it was warm here, and so on, but then in our absence it was still cleaned.
And the director was surprised in the conversation, they say we know our problems, but you were not called here, we have our own circle of customers, and you booked a room online, so we can give money and look for a better fate in the winter with children. (but everything is gentle and friendly, I must say). So think twice when you dare to go there.
Translated automatically from Ukrainian. View original