Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
4.0
Food:
10.0
Amenities:
9.0
We have been resting in Arnika not for the first year, we always come in May with our family for the holidays. But on this visit, we were very disappointed by many factors: - we were not very welcome at the reception, although we have been regular customers of this institution for 3 years, to be honest, the attitude seemed boorish.
- it was cold, they wanted to order a bath and forgot about us, the bath was not melted and not cleaned, in the final situation we refused and went to have dinner. But it didn’t end there, in Koliba we weren’t expecting a catch with a table of places, we weren’t warned that we needed to book a table in advance, we asked when we could come up or order to the room, but we don’t know when it will be free and we won’t be able to take a lot of people bring you dinner to your room!! ! The problem with tables and service was waiting for us throughout the rest !! ! Very disappointed, we went further, we don’t know if it’s worth returning to our beloved Arnica, the nature is beautiful, the place is wonderful, but the service and staff want to be better !!! !
- it was cold, they wanted to order a bath and forgot about us, the bath was not melted and not cleaned, in the final situation we refused and went to have dinner. But it didn’t end there, in Koliba we weren’t expecting a catch with a table of places, we weren’t warned that we needed to book a table in advance, we asked when we could come up or order to the room, but we don’t know when it will be free and we won’t be able to take a lot of people bring you dinner to your room!! ! The problem with tables and service was waiting for us throughout the rest !! ! Very disappointed, we went further, we don’t know if it’s worth returning to our beloved Arnica, the nature is beautiful, the place is wonderful, but the service and staff want to be better !!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Rested in late autumn. Everything is at the highest level
- 2 star hotel, service leaves much to be desired
- Good hotel, closest to Synevyr lake.
- Good hotel, but I recommend in the hut "Na Ditsu Do Tsimbora"
- Poisoned by potatoes with mushrooms
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