Не отель, а просто дом Not a hotel but just a house

We rested in this house (sooo far from the hotel, especially 2 stars !!!! ! loudly) for the third time. The previous two times booked a year in advance. This time I also wanted to book, I went for the money, but there is NO money. Not all, but partially. The cleaners (gypsies) found a place where they kept the money and gradually pulled it out. They told the owner - she seemed to be "surprised" by such an incident. The next day, when the cleaners came and I tried to talk in a good way, they staged a performance with accusations that I wanted to cash in on them !! ! The hostess supported them, which was very unexpected from her - she thought she was normal, but she turned out to be like the majority. Most likely in collusion with the cleaners. Although I did not demand money back, realizing that I would not achieve anything. I wanted an apology and to be fired, but received a bucket of slop.
And now about housing - the kitchen is dirty, the suite is an ordinary large room with a refrigerator, there is no soap in the toilet, you have to beg for toilet paper.
On the plus side, the house is on the banks of the river.

So decide for yourself - to go where they steal and deny, or to quieter places.