The holiday was very uncomfortable. 1800 UAH for the so-called suite - it's just laughter through tears.

Written: 5 january 2018
Travel time: 29 december 2017 — 4 january 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Went with family, three adults and two children. When they saw the "lux" just stunned. Two walk-through rooms in the attic. The furniture is old, the sofa is barely laid out. Of the furniture, a children's wardrobe as in a pioneer camp and the same cabinet under the TV in one of the rooms. True, there are two Soviet TVs, which is probably why the suite is called. The heating was bad, the wind was blowing from the ceiling, it seemed as if they were sleeping under the open sky. Poor water pressure, heated towel rail did not work. Dirty. For 6 days, the garbage has never been changed, they took out their garbage bags and took the garbage out into the street themselves. But most of all I was struck by the rudeness of the administrator staff, Mrs. Anna. Smilingly met and kept until the receipt of money for accommodation. After that, all the hospitality ended, we were called very problematic visitors. Of the promised 4 breakfasts, there were only two. The rest had to be paid extra for some reason. There is no kettle or refrigerator in the room. The New Year's banquet seemed to be quite good, and the table was set well, with the exception of either the cold or the jellied tongue. No one understood, there was solid gelatin). The elephant stepped on the musician's ear. But the people were having fun. True, on January 1, one visitor died. According to rumors from raw barbecue. In total, the impression was that the administration is simply not interested in good service and is not interested in its customers. Their motto is give your money and don't grumble. There was a very negative aftertaste!
Translated automatically from Russian. View original
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