The hotel is beautiful but the service could be better

Written: 28 august 2018
Travel time: 17 — 23 august 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 8.0
Food: 7.0
Amenities: 10.0
Everything is beautiful - the view from the balcony to the mountains, the pool is cool, the tennis court is cool, there is where to take a walk, as well as gazebos for barbecue, it is very convenient with the company.
But the staff at the reception is not friendly, which is not pleasant in a hotel of this level. In the restaurant, everyone is very slow to work (waiting for coffee for 30 minutes). We thought this was a rare case, but as it turned out, in all the restaurants of Transcarpathia, where we were, very slow service (((
Translated automatically from Russian. View original