Didn't like it, don't recommend

Written: 5 february 2019
Travel time: 1 february — 3 march 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 4.0
Cleanliness: 1.0
Food: 4.0
Amenities: 5.0
The rooms are not cleaned, there is a lot of dust, dirty, the amenities in the room can be excluded from the list of pluses, because it smelled unrealistically from there. Garbage is not taken out, towels are not changed. The walls are thin, you can hear what they do and what they say in neighboring rooms. They serve breakfast and dinner, but the food is so-so, for 3 out of 5, the portions are not large. Breakfast is not provided upon check-in, dinner is served upon check-out! And this is exactly the period when you want to eat the most. Then you'll have to order food from a menu that's half out of stock.
We took advantage of the bathhouse (the minimum order is 2 hours, the 1st one was included in the price of the room, the 2nd for 300 UAH), it was impossible to go there, it was too hot. No one even told us about the pool, but we really wanted to. We learned about it the very next day, and even then it is not heated.
What are the pluses?

Taxi driver Vasily. The highlight of this hotel! Always there, he takes you where he needs to, he will pick you up, if he himself cannot, he will ask his colleagues. He will tell everything, show everything, conduct excursions. We got a lot of pleasure from them.
In general, the staff is friendly, the prices are affordable, the rooms are warm (in winter), the linen is (seemingly) clean.
Translated automatically from Russian. View original