Service ruins the experience

Written: 6 january 2019
Travel time: 1 — 5 january 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 8.0
Food: 4.0
Amenities: 4.0
The territory of the "Carpathian meadows" is very beautiful, the staff is friendly, the bed linen and the room are clean. . . That's all!! ! I’ll start with food, because this is an important aspect... They voluntarily-compulsorily impose complex meals, which at first glance are not expensive, but the portions are small (especially considering that we are in the village, which by itself implies large and satisfying portions... Yes, and in the fresh air and in sports mode... ) it’s ridiculous to talk about children’s portions... The soup was 150 grams... To the question: “why is the menu on the table, and how would I order something from it? "- they reluctantly answered that the order must be made 5 hours in advance and in general they have set meals... And something not entirely intelligible in this spirit. That is, if you haven’t eaten enough, then go hungry or do small things, or bring stew with you...
Now housing - in the winter, there are drafts in the house and when the heating is turned off (there is some kind of its own system, it is turned off at a certain time), the house cools very quickly, which is not very pleasant at -10...
Nature surprised with its extraordinary beauty, but the service provided spoiled the rest in order... (((

Although there are no complaints about the staff, much does not depend on them...
Translated automatically from Russian. View original