Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
7.0
Cleanliness:
8.0
Food:
10.0
Amenities:
6.0
We booked directly without intermediaries. We were at the hotel 2 times with two families with children (12.12 and 3 years old) I will compare, as there are comparisons with the first visit.
The first time we went to the hotel in 2009, when it was not yet completed and not fully equipped.
We traveled this year by train, ordering a transfer at the hotel. The driver met us at the station, helped us get to the car, buy what we needed (water for children) and hit the road. The roads are terrible, on the way this kind driver almost killed us 2 times. First time I went to overtake on the opposite lane at the turn, from where the car flew out, there was nowhere to go. Thank God we squeezed in, listened to a bunch of signals and swearing towards our driver. The second time before getting to the hotel, our "super" driver made such a maneuver on the ice that the car was demolished the car was not small, it was heavy, it was spinning, they almost knocked down a girl walking backwards, the child was frightened and dumbfounded. persuaded to stay in the car. On the way back they asked for another car and another driver.
Meeting - the first time they met with liquor and treats, this time no one even came out until they waved the boys in the kalyba. The guys dropped everything and ran to help carry the suitcases.
Reception - for the first time everything was on top. Very nice girls worked, fulfilled all requests, worried about our vacation, worried (they called several times on the way) about how we were getting there (driving in cars). The child fell ill, they carried boiling water to the room and spoons at any time of the day.
This time I didn’t like how we were met and the girls were not very responsive.
We took a family room. 2 rooms and a bathroom. There were no rooms on our reservation, they settled on different floors. In one room, which was all in the tree, it was very cold, but we lived there only 2 days, more on that below. The second room is in the middle warm. Furniture and furnishings have not changed. Everything worked, everything is fine.
Mini bar - became paid, in 2009 it was free (water, fanta, pepsi, sprite, beer, vodka chikushka Khortitsa. After your check-in, the bar is rewritten and checked upon check-out.
Kalyba - the food and the staff are the highest score and gratitude. Everything was still delicious and comfortable. We had vouchers with breakfast. There are plenty to choose from, the choice has changed. I will add some pages of the menu to the photo. The trout in embroidery is also super! In general, everything is fine here with the kitchen, everything is very fresh and tasty !!! ! The guys serve very well, you need food in the room, they will bring and fulfill all your wishes. There are any imported and our drinks in the bar.
Now about the most sick!
Entertainment (let's start with the good) - we didn't find it, but I think it's very interesting, on Saturdays, festivities around the fire in the evening. It's a pity that our days didn't fall on Saturday.
Next is the children's room. In 2009, the entire last floor was occupied by the children's room. There were tennis tables, mats, stairs, toys, balls, etc. There was a girl who was often with the children. ), and a children's room was made on the ground floor. The room is tiny, the smell of an unventilated room. There is one dry pool with balls, a TV, toys, like there were, a shower room.
Now the skating rink and the Mountain are a separate and sad story.
The skating rink, which we were promised when booking in 2009, has just been built, but not completed. The prices are hanging, it is (not flooded), but does not work.
In 2009, the hill had not yet been made, and we drove to Migovo by car. This year, the promised mountain appeared, it would be better if it were not there. After consultation with understanding people, it was not done correctly. In addition to the fact that it is icy and very uneven, even downhill from the slope it immediately rests against the bumpers covered with mats. It should be gentle at the end of the descent and even raised up for braking.
Of all of us, only my husband skied on the first day. To get to the rental point, you need to climb the hill from the hotel (it’s not easy), then go down decently on impassable roads and ice. Everyone falls, hits. but satisfied.
The next day, the children took the sled and took us up the hill to ride, the men were left in the billiards. I decided to check it myself, I checked it... The sled picked up speed, she slowed down with outstretched legs on the bump stop, a strong blow. which helped little in our case), 6 people took her down on a snowtube to an ambulance.
The result - they said the 2nd fracture of the bone, which is from the foot to the knee, the gypsum was stuck on the groin heavy and brought to the hotel in an ambulance. The hotel called a minibus a day later to Kyiv so that one could lie down. and operation. It has been 4 months already, 2 operations and still does not walk, another operation is due in a year.
Be vigilant and careful.
After sending relatives, we earned our days at the hotel. The sled was already issued on personal responsibility. The rescuers were interested in her health. From the side of the hotel, we did not hear a single question about her health, and there were no offers to return the money for 4 days of unearned rest either.
On the last day, we stand with the administrator, we observe the picture... 2 men are coming down the mountain, one has a twisted neck. They are looking for a first-aid post, when they see her with us, they ask where the doctor is? to anoint the neck. Men ask if there is a massage therapist? There is an administrator, but he is busy, he has everything scheduled for today and tomorrow !!!! ! We were honestly shocked!
Conclusion - entertainment, who needs it, no. The nature and territory are beautiful, but the hotel is secluded and on the outskirts, there is nowhere to go. The food is excellent. The rooms are good. Everything else wants to be improved!! !
The first time we went to the hotel in 2009, when it was not yet completed and not fully equipped.
We traveled this year by train, ordering a transfer at the hotel. The driver met us at the station, helped us get to the car, buy what we needed (water for children) and hit the road. The roads are terrible, on the way this kind driver almost killed us 2 times. First time I went to overtake on the opposite lane at the turn, from where the car flew out, there was nowhere to go. Thank God we squeezed in, listened to a bunch of signals and swearing towards our driver. The second time before getting to the hotel, our "super" driver made such a maneuver on the ice that the car was demolished the car was not small, it was heavy, it was spinning, they almost knocked down a girl walking backwards, the child was frightened and dumbfounded. persuaded to stay in the car. On the way back they asked for another car and another driver.
Meeting - the first time they met with liquor and treats, this time no one even came out until they waved the boys in the kalyba. The guys dropped everything and ran to help carry the suitcases.
Reception - for the first time everything was on top. Very nice girls worked, fulfilled all requests, worried about our vacation, worried (they called several times on the way) about how we were getting there (driving in cars). The child fell ill, they carried boiling water to the room and spoons at any time of the day.
This time I didn’t like how we were met and the girls were not very responsive.
We took a family room. 2 rooms and a bathroom. There were no rooms on our reservation, they settled on different floors. In one room, which was all in the tree, it was very cold, but we lived there only 2 days, more on that below. The second room is in the middle warm. Furniture and furnishings have not changed. Everything worked, everything is fine.
Mini bar - became paid, in 2009 it was free (water, fanta, pepsi, sprite, beer, vodka chikushka Khortitsa. After your check-in, the bar is rewritten and checked upon check-out.
Kalyba - the food and the staff are the highest score and gratitude. Everything was still delicious and comfortable. We had vouchers with breakfast. There are plenty to choose from, the choice has changed. I will add some pages of the menu to the photo. The trout in embroidery is also super! In general, everything is fine here with the kitchen, everything is very fresh and tasty !!! ! The guys serve very well, you need food in the room, they will bring and fulfill all your wishes. There are any imported and our drinks in the bar.
Now about the most sick!
Entertainment (let's start with the good) - we didn't find it, but I think it's very interesting, on Saturdays, festivities around the fire in the evening. It's a pity that our days didn't fall on Saturday.
Next is the children's room. In 2009, the entire last floor was occupied by the children's room. There were tennis tables, mats, stairs, toys, balls, etc. There was a girl who was often with the children. ), and a children's room was made on the ground floor. The room is tiny, the smell of an unventilated room. There is one dry pool with balls, a TV, toys, like there were, a shower room.
Now the skating rink and the Mountain are a separate and sad story.
The skating rink, which we were promised when booking in 2009, has just been built, but not completed. The prices are hanging, it is (not flooded), but does not work.
In 2009, the hill had not yet been made, and we drove to Migovo by car. This year, the promised mountain appeared, it would be better if it were not there. After consultation with understanding people, it was not done correctly. In addition to the fact that it is icy and very uneven, even downhill from the slope it immediately rests against the bumpers covered with mats. It should be gentle at the end of the descent and even raised up for braking.
Of all of us, only my husband skied on the first day. To get to the rental point, you need to climb the hill from the hotel (it’s not easy), then go down decently on impassable roads and ice. Everyone falls, hits. but satisfied.
The next day, the children took the sled and took us up the hill to ride, the men were left in the billiards. I decided to check it myself, I checked it... The sled picked up speed, she slowed down with outstretched legs on the bump stop, a strong blow. which helped little in our case), 6 people took her down on a snowtube to an ambulance.
The result - they said the 2nd fracture of the bone, which is from the foot to the knee, the gypsum was stuck on the groin heavy and brought to the hotel in an ambulance. The hotel called a minibus a day later to Kyiv so that one could lie down. and operation. It has been 4 months already, 2 operations and still does not walk, another operation is due in a year.
Be vigilant and careful.
After sending relatives, we earned our days at the hotel. The sled was already issued on personal responsibility. The rescuers were interested in her health. From the side of the hotel, we did not hear a single question about her health, and there were no offers to return the money for 4 days of unearned rest either.
On the last day, we stand with the administrator, we observe the picture... 2 men are coming down the mountain, one has a twisted neck. They are looking for a first-aid post, when they see her with us, they ask where the doctor is? to anoint the neck. Men ask if there is a massage therapist? There is an administrator, but he is busy, he has everything scheduled for today and tomorrow !!!! ! We were honestly shocked!
Conclusion - entertainment, who needs it, no. The nature and territory are beautiful, but the hotel is secluded and on the outskirts, there is nowhere to go. The food is excellent. The rooms are good. Everything else wants to be improved!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- You will get on the day when the wedding or corporate party - you definitely won’t sleep until the morning
- The hotel is great, the cuisine is great, but there is a lack of staff
- The hotel is really good, corresponds to 3 *, we recommend!
- The holiday was ruined
- Sorry
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