Overlays

Written: 2 july 2014
Travel time: 26 june — 2 july 2014
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 7.0
Food: 7.0
Amenities: 3.0
Unfortunately, I have to leave a negative response because of the annoyance that happened today (July 2.2014) - hot water was turned off. Of course, they turned it off all over Yaremche, but for 1000 + gr per day the hotel may well have a backup system, some kind of own boiler room. Having to leave earlier than planned, for which he paid extra (!!! ) - because he rested for 6 days instead of 10 and then "the discount for 8+ days does not work. " The arithmetic is obvious, but when I planned 10 days of rest I expected a hot shower and a heated pool, not "it's not our fault" ...The staff is polite, but no attempt to go to a meeting to somehow compensate for the spoiled vacation ...so far so good - as well as a good hotel, and the first overlay - and all, negative. . .
Translated automatically from Ukrainian. View original