The rooms are good, the place is great, the service is bad

Written: 17 august 2023
Travel time: 14 — 23 july 2023
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 5.0
Food: 5.0
Amenities: 4.0
Upon arrival, it turned out that there was rotavirus in the hotel, an ambulance came periodically. In the children's camp, one of the children vomited, and on the third day, this participation did not pass us by either....for two days, she asked to clean the toilet - there was a leaf on top - it was disinfected - trash was on the bottom. No one reacted. I will add a photo. The rooms are clean, but in 10 days no one cleaned them, towels were changed only on request, garbage was taken away every day. Breakfasts are terrible. Lunches and dinners are delicious. Suana for women has not been open for five years (
Translated automatically from Ukrainian. View original