Хамское обслуживание boorish service

1) We chose this hotel because of its convenient location.
The room was not cleaned for my arrival, although I arrived at 16:00 and previously asked about an earlier check-in. I was promised that everything would be ready upon arrival.
I was given a room for which the price is 120 UAH per day. This is a room with 2 beds.
Although I paid for the room in full, a room costing 180 UAH per day with one double bed. They didn't offer to return my money, they just took the receipt. And they didn't offer an alternative number.
In the description of all the rooms on the site - there is a wardrobe. There was only a hanger with hooks in the room.
2) I liked the new furniture in the hotel, the ability to use tiles, dishes and a refrigerator. Everything in common for two rooms. Although I was promised on the phone that it would all be in the room.
3) Advantages of the room:
New plumbing
Hot water available around the clock
New furniture
Disadvantages:
Too small number
No closet

Bathroom door not opening fully (too narrow)
Two beds instead of one double bed
4) Service:
Terrible. We were given a lower class room, taking advantage of the fact that the rest was fully paid.
They didn't apologize. They didn't offer a refund. In the presence of free rooms and not overpowered in another.
Nutrition:
Didn't order. I can't say anything about this.