Spoiled vacation

Written: 5 january 2016
Travel time: 25 — 27 december 2015
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We strongly do not recommend this hotel to you, in which we were POISONED! We booked a room for 4 nights, arrived, at first glance everything was pleasant. The hostess (Anya) gave the keys to the room, did not take any copies of the documents. Naturally, they didn’t sign any contract, to which they answered “I have enough of what you paid. ” We did not pay any attention to this and went quietly to dinner. There we were served buckwheat with a cutlet, which we ate with pleasure, as we were very hungry. On the trail. the day begins with the worst, both (we arrived as a couple) have a temperature of 38.5, constant vomiting and diarrhea. . . As it turned out, according to the analyzes, it was a viral poisoning and suspicion of dysentery. There are no hospitals or doctors on the mountain, where the pharmacy was never explained to us. An hour later, quite by accident, from a girl sitting next to me in the lobby, I find out that another 12 people with the same symptoms were poisoned in the hotel! (For the record, we did not eat anywhere else. ) We turned to the owners with a request to explain this situation and return the money for the days that we do not want to stay (we were going to leave). No one wanted to take responsibility for this situation, inadequate owners were rude to us and treated us boorishly, like cattle. The owner told me straight in the eyes that he was disgusted with me and sent me to leave the hall, because I allegedly arrange propaganda not to eat with them! Although I just told the guys who were interested in what happened to us. We asked to be taken to the hospital, in case we get worse, to which we were answered: "Yes, which one should I bring you in? " Indeed, what, the floor of the hotel with poisoning. . . By the way, I saw a picture of how a person not connected with work in the kitchen came out of the toilet and went straight to the kitchen))) without washing the handles naturally (there is no washbasin in the toilet) So draw your own conclusions, whether you go or not, whether to expose your health and life or not. The owners are just trash with no respect for their customers. If you value your life, in no case do not go to the Snow Queen hotel, so as not to spoil your vacation!!!!! P. There are also rodents in the hotel. We saw a mouse crawl out from under the shower in our room and run into the corridor through a gap in the door. There was mold in the shower and the drain didn't work.
Translated automatically from Russian. View original

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