The hotel is terrible. Owner Bogdan is very "polite"

Written: 26 february 2018
Travel time: 23 — 25 february 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 2.0
Amenities: 3.0
The day before check-in, the time of arrival was specified, despite the fact that they arrived at 14.00 as agreed, settled at 17.00. although according to the norms in the hotel MALVA check-in at 12.00. As settled we tried with the owner of the hotel whose name is Bogdan agreed that: once you check us in at 17.00 we will move out no earlier than 14.00. To which Bogdan replied that you pour a bucket of water on my head at 9.00 eviction at 12.00 check-in! The understanding of the staff at level 0. What is just awful at the expense of the kitchen, it is impossible to find more words instead of at least 2 towels per person give 1 which is not erased. In addition, it is very inconvenient to get to the hotel with speeches. because the bus can be delivered only to the Chaika lift, and 300 meters along the route under the hill with speeches you have to stretch as you want. I do not recommend this hotel to anyone !!!!!!!!!!!!!!!!!!!!!!!!!! ! ! ! ! ! ! !
Translated automatically from Ukrainian. View original