Terrible hotel and staff!

Written: 31 july 2018
Travel time: 20 — 22 july 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 6.0
Amenities: 3.0
We chose the hotel "Villa Vlad" as it was in the top of the best hotels in the area and mostly good reviews, which was then very surprising! And now in turn. Booked in advance 3 standard class rooms, which were previously said by the administrator, there is one gazebo to choose from, and use the pool. Upon arrival, everything started quite well, but then ...I'm waiting for you next ...dirty, in stains of characteristic color, wet and torn bedding. A clogged shower with someone else's hair and all sorts of dirt. Leaking toilet. The fungus is horrible in the shower and rusty shower stand or absent. And I'm not talking about one number now, we had 3 of them, and we had something to compare with. We were also surprised by the number of dissatisfied visitors to this hotel! ! ! Gazebos there, as many as 3 pieces on 4 floors of the hotel, and more ...
they are not on the territory of the hotel, but passing through the territory of the neighboring hotel and climbing over the KAMAZ and the mountain of sand and gravel (sand with gravel was at the time of our arrival). And the most interesting is the pool ...or rather the water in it ...it is green, the tiles are blue, and the water is GREEN! ! ! ! ! ! ! And the explanation for this, from the staff's point of view, was simple, it was raining ...We are amazed! ! ! And neither the staff nor the owner (perhaps due to ignorance of what is happening in fact) do not enter into the situation of their visitors, or those who are in complete trouble in the hotel! ! ! You may be asked to clean the shower system yourself, such as: "After skin exhaustion and before skin settlement, we will not clean for someone", yes. We do not advise anyone! ! ! ! ! If you do not want your vacation to be ruined. . .
Translated automatically from Ukrainian. View original