"living corner" in the hotel

Written: 17 january 2019
Travel time: 8 — 12 january 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We chose Ski Xata on the recommendation of friends who stayed here last year. They lived in a hotel, we - in a cottage.
Pros, or rather plus, because he is one here - the location. Proximity to the 1st lift amused - 5-7 minutes. on foot.
Disadvantages:
1. Number. The size of the room reminded me of a compartment in the Ukrainian railway - you open the door and sit on the bed. The free space in the room is a sloping part where you can squat. Drain cabinet, which is not designed for two people. Hanging her outerwear, there is room at the bottom for shoes and top shelf for hats. There is simply no place to put all the other clothes (pants, sweaters, underwear). From the furniture in the room - a crooked table with broken legs. There are 3 sockets in the room, 2 of them have a TV and a tuner, the third is obviously for 2 people living in the room and charging gadgets. But the problem is that the socket is under the ceiling, and how to charge the phone, we did not understand.

The TV screen, by the way, is A4, and also almost on the ceiling, so the neck will have to stretch a little. There is no refrigerator in the room, the products were stored like in a good old student watch - in a bag and outside the window. If you plan to drink water in the room, bring glasses with you, because you will not find glasses in the room, and if you ask at the bar, you will not get: "We do not have extra glasses, stranger. " Especially for the owners of Ski Xata I leave a link to inexpensive glasses - 4.98 UAH / piece.
https:// 27. ua / ua / shop / stakan-nizkiy-simplex-200-ml-sunco.html
The bed and towels are already very tangled. Noise isolation - no. We woke up at 7 am to the sounds of the TV from the next room. Neighbors we got moviegoers, so we fell asleep at about 3 years. under the same sounds. In the breaks between the TV you could listen to their welding on the subject of dirty linen.
The room is dirty - in the cracks of the lining and the bars that have dried up, a lot of garbage - dust, hair, toothpicks.
2. Staff.
The girl at the reception is not that she does not greet customers, and sometimes does not even respond to your greetings. Well, it doesn't matter, it's probably not a gentleman's business to be the first to say hello. Somehow survived. The waiter - in the morning for breakfast (which is included in the price) is not always in the spirit and allows himself to cook with other staff in the kitchen. But by noon (when customers pay for food) his mood appears. Coincidence - you say. Maybe.
By and large, the staff drum on the client, because the location is good, so they are sure that people will always be, and not particularly tense.
3. Nutrition. For breakfast, 4 menu options - nothing special, you can stop. For 2 days in a row they brought burnt omelets, until we asked not to bring us burnt food. After that we were brought raw potato pancakes.
Tea, coffee for breakfast is available - do it yourself, but with mugs, too, a little stress, you always have to ask, despite the fact that the hall to sit on the strength of 10 people.
4. Wi-fi seems to be, but it is not, used a mob. Internet.

5. And the most important moment, which left a scar on my vulnerable female psyche - MICE! ! ! ! ! There are mice in the cottage. Returning from the wheelchair happy and tired, rested in the room, and there is a sound - someone unwraps the candy. At first I thought that our neighbors were eating candy for their favorite movie, but when I turned my head I saw a mouse eating Chamomile candy (it would be better if it was a neighbor with Chamomile in my hands in my room). I told the administrator, the first phrase: "This can not be beaten, we have no mice. " But in 5 minutes an employee came with poison and silicone, and fought in our room with rodents (poison is kept in a hotel, obviously, just in case). You can see the glued mouse mink in the photo.
They couldn't move us to another hotel because everything was busy, but they offered a decent solution to the problem - the hotel is ready to return our money so that we can find another place to live (by the way, it was the holiday period on January 10, Thursday 19). when there are the most people in Butka, and it is unrealistic to find a hotel at such an hour).
Whether or not to choose this housing option is up to you!
I can only wish the hotel - change for the better, and your customer will feel it, appreciate it and come back more than once.
All snow and good hotels! ! ! ! !
Translated automatically from Ukrainian. View original