Horror

Written: 21 june 2023
Travel time: 20 — 27 june 2023
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 8.0
Amenities: 5.0
I did not expect such terrible service! booked a two-room suite for three people, as indicated on the phone when booking. Arriving at the place, I had to pay an additional 500 hryvnias for each day, because for some reason the room was designed for two??? ? the refrigerator and shower are leaking in the room, I asked to have a look. The master was there and simply wiped the floor with a towel and pushed it into the leak near the shower. We can't do anything, we have to repair, and we have to do it without settlement, the workers said! The hood in the bathroom does not work, it smells impossible! No, I apologize for the inconvenience or anything. Just some kind of horror. A lot of flies and mosquitoes in the room, there is no place to dry clothes or towels. For some reason, the air conditioner is in Fahrenheit and not Celsius, guess for yourself or translate to understand what temperature you need! Every day you need to change your residence bracelets, you also have to stand in the same line to the pool, even though you live here and not come and buy entrance to the pool.
Translated automatically from Ukrainian. View original