Park-otel Belyi lebed 3*– Reviews

7
Rating 4.010
based on
7 reviews
№33 in the hotel rating Yalta
3.0 Rooms
1.0 Service
4.0 Cleanliness
0.5 Food
3.0 Amenities
Park Hotel White Swan is located in a 3-storey building built in 1904, renovated in 2004. Around the perimeter of the house is video surveillance around the clock. The hotel is located on the eastern outskirts of Yalta - Polikurovsky Hill, at the foot of the green slopes of Nikitskaya Yalta, in one of the most picturesque parks on the southern coast of Crimea - Massandrovsky. Medical diagnostic centers are located near the hotel. The well-known research institute I.M. Sechenov, whose experienced and highly qualified doctors will be able to quickly clarify your level of health, diagnoses of diseases and risk factors, as well as develop an individual program of recovery and rehabilitation for the future. The hotel is suitable for people who value comfort and prefer to combine beach and sightseeing holidays.More →
аватар
 •  traveled 8 years ago
Rating 9.0
Rested with my husband in this hotel in August 2016. I liked everything! The hotel is located in a park overlooking the sea. Comfortable, clean rooms, chic area. Polite, always ready to help staff. The cafe has delicious food. Chef special thanks! Definitely recommend to anyone who wants to take a break from the bustle of the city and get a charge of positive emotions! We'll definitely be back!. … More ▾ Rested with my husband in this hotel in August 2016. I liked everything! The hotel is located in a park overlooking the sea. Comfortable, clean rooms, chic area. Polite, always ready to help staff. The cafe has delicious food. Chef special thanks! Definitely recommend to anyone who wants to take a break from the bustle of the city and get a charge of positive emotions! We'll definitely be back!
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 9.0
Rested with my husband in this hotel in August 2016. I liked everything! The hotel is located in a park overlooking the sea. Comfortable, clean rooms, chic area. Polite, always ready to help staff. The cafe has delicious food. Chef special thanks! Definitely recommend to anyone who wants to take a break from the bustle of the city and get a charge of positive emotions! We'll definitely be back!. … More ▾ Rested with my husband in this hotel in August 2016. I liked everything! The hotel is located in a park overlooking the sea. Comfortable, clean rooms, chic area. Polite, always ready to help staff. The cafe has delicious food. Chef special thanks! Definitely recommend to anyone who wants to take a break from the bustle of the city and get a charge of positive emotions! We'll definitely be back!
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 1.0
Traveled with my husband in September 2015. Impressions are ambiguous. PLUSES: 1) the availability of a transfer; 2) a pleasant "surprise" from the hotel for the newlyweds in the form of a bottle of champagne, flowers and a 15% discount for accommodation. The first meeting and the overall impression was good. … More ▾ Traveled with my husband in September 2015. Impressions are ambiguous. PLUSES: 1) the availability of a transfer; 2) a pleasant "surprise" from the hotel for the newlyweds in the form of a bottle of champagne, flowers and a 15% discount for accommodation. The first meeting and the overall impression was good. CONS: 1) after our check-in, the mood of the administrator and staff changed dramatically. Everyone was indifferent, dissatisfied when you turn to them. 2) The administrator, indeed, has never been at the reception. All the time I had to wait for Maria (administrator) or look for her on the territory. 3) The pool is open only from 8:00 to 19:00, which is extremely inconvenient; 4) The room is generally tidy, but if you look closely, you will find a lot of shortcomings. We stayed in deluxe apartment #103. The description of the room on the site does not match reality. Firstly, there are 2 air conditioners in the room, not 3 as stated. There was one old TV that showed a "childish" picture. The satellite tuner did not work. That is, you will not be able to watch TV. What happened to the 2nd TV-story is silent : ) There is only one shower. VERY POOR LIGHTING! The bathroom is supposed to have 3 bulbs and + 1 bulb in the shower area. In fact: one dim light bulb was burning in the bathroom. and there was no light in my soul at all. That is, I had to wash in the dark. On our request to replace the light bulbs, the administrator said that this is not provided! True, then a WAITER (! ) came, who wanted to help us, but he realized that it was beyond his power. They promised to bring an electrician, but then they said that he could not come. And in the hallway, the light was so dim that you had to shine your phone to find shoes. 5) Nutrition. Unfortunately, or perhaps fortunately, we never tried the cuisine. When we arrived (12:00) we were told that we would no longer be able to have breakfast, because by the time breakfast had ended. When we decided to have dinner in the evening, it turned out that the cook had left earlier and if we eat with them, we must warn the cook in advance. 6) In our room, wi-fi worked very poorly! When I asked about the speed of the Internet and why there was such a problem with it, the administrator said: "I don't know, it's only with you. Everyone has always had everything. " 7) The hotel itself is located far enough from the sea. You need to climb the serpentine for about 20 minutes, dodging cars, scooters, etc. The road to the hotel itself is very poorly lit, and the area is not the most picturesque (unfinished buildings, some strange houses and extensions to them). Returning to the hotel in the evening was really scary! And if in the evening you decide to go for a walk along the embankment, you will have to think 10 times! As a result, we planned to stay there for 10 days, but thanks to the "high quality service" and all the minuses, my husband and I decided not to spoil our vacation and moved out THE NEXT DAY! We do not recommend this hotel!
Review from — vOtpusk.ru
аватар romanov_a.a
 •  traveled 9 years ago
Rating 1.0
Traveled with my husband in September 2015. Impressions are ambiguous. PROS: 1) availability of a transfer; 2) a pleasant "surprise" from the hotel to the newlyweds in the form of a bottle of champagne, flowers and a 15% discount for accommodation. The first meeting and the overall impression was good. MINUSES: 1) after our check-in, the mood of the administrator and staff changed dramatically. … More ▾ Traveled with my husband in September 2015. Impressions are ambiguous.
PROS:
1) availability of a transfer;
2) a pleasant "surprise" from the hotel to the newlyweds in the form of a bottle of champagne, flowers and a 15% discount for accommodation. The first meeting and the overall impression was good.
MINUSES:
1) after our check-in, the mood of the administrator and staff changed dramatically. Everyone was indifferent, dissatisfied when you turn to them.
2) The administrator, indeed, has never been at the reception. All the time I had to wait for Maria (administrator) or look for her on the territory.
3) The pool is open only from 8:00 to 19:00, which is extremely inconvenient;
4) Room: generally tidied up, but if you look closely, you will find a lot of shortcomings. We stayed in deluxe apartment #103. The description of the room on the site does not match reality. Firstly, there are 2 air conditioners in the room, not 3 as stated. There was one old TV that showed a "childish" picture. The satellite tuner did not work. That is, you will not be able to watch TV. What happened to the 2nd TV-story is silent : ) There is only one shower cabin.
VERY POOR LIGHTING! The bathroom is supposed to have 3 bulbs and + 1 bulb in the shower area. In fact: one dim light bulb was burning in the bathroom, and there was no light at all in the shower. I had to wash in the dark. On our request to replace the light bulbs, the administrator said that this is not provided! True, then a WAITER (! ) came who wanted to help us, but he realized that it was not in his power. They promised to bring an electrician, but then they said that he would not be able to come. And in the hallway, the light was so dim that you had to shine your phone to find shoes.
5) Nutrition. Unfortunately, or perhaps fortunately, we never tried the cuisine. When we arrived (12:00) we were told that we would not be able to have breakfast, because the breakfast time was over. When we decided to have dinner in the evening, it turned out that the cook had left earlier and if we eat with them, we must warn the cook in advance.
6) In our room, wi-fi worked very poorly! When I asked about the speed of the Internet and why there was such a problem with it, the administrator said: "I don't know, it's only with you. Everyone has always had everything. "
7) The hotel itself is located quite far from the sea. You need to climb along the serpentine for about 20 minutes, moreover, dodging cars, scooters, etc. The road to the hotel itself is very poorly lit, and the area is not the most picturesque (unfinished buildings, some incomprehensible houses and extensions to them). It was really scary to return to the hotel in the evening! And if in the evening you decide to go for a walk along the embankment, you will have to think 10 times!
As a result, we planned to stay there for 10 days, but thanks to the "high quality service" and all the minuses, my husband and I decided not to spoil our vacation and moved out the NEXT DAY! We do not recommend this hotel!
аватар olesya_24
 •  traveled 9 years ago
Rating 2.0
We were in this hotel from 17.07. to 25.07. 2015. Yes, the hotel is located in the park, there is a swimming pool. This is where all the pluses end. So. First, it is a closed territory, completely. In order to exit, you must ask the administrator to open the gate for you. But it was not there. Administrators were almost never at the reception (where the call came from the street), they did not always take the phone with them so that they could be reached by phone. … More ▾ We were in this hotel from 17.07. to 25.07. 2015. Yes, the hotel is located in the park, there is a swimming pool. This is where all the pluses end. So. First, it is a closed territory, completely. In order to exit, you must ask the administrator to open the gate for you. But it was not there. Administrators were almost never at the reception (where the call came from the street), they did not always take the phone with them so that they could be reached by phone. In general, they were sitting for their own money like in prison. I advise the owners to solve this problem. We were not the only ones who were unhappy with this, by the way. Secondly, the pool is open… ATTENTION… from 8 am to 7 pm. I've never seen more insanity!! ! Third, the service leaves much to be desired. The girl who serves in the dining room walked around with such a mug-mine that I wanted to cry. Rough, ill-mannered, obvious hatred and envy for vacationers were read in the eyes. Fourth, kitchen. Breakfasts were really included in the price, but they were tasteless and “very varied”: scrambled eggs, scrambled eggs with whole sausages, chopped sausages, sausages fried together with scrambled eggs, scrambled eggs, sausages fried separately from scrambled eggs and scrambled eggs. And even this simple "dish" they managed to screw up. Fifth, cats and cats that live on the territory and who walk well on the tables on the open veranda, which is a dining room. They had a good meal once with our breakfasts. Plus, despite the existing kitchen and some kind of menu that we didn’t see during the week of our stay, food, except for breakfast, must be ordered in the MORNING, it doesn’t matter if it’s a complex lunch or dinner or a custom dish. I wonder how you can order something by a certain time if you don't know what time you'll be at the hotel. Brad is complete! ! Well, in room 302, the doorknob rests on parole and the doors in the shower stall are old, rusty, and creak like an unoiled cart. In general, we were completely enchanted and will not come to this hotel again!
аватар
 •  traveled 9 years ago
Rating 5.0
Good evening! I absolutely disagree with the previous review! Yes, not 5 stars, but for the money, semi-lux 2250, everything is very worthy. The room is cleaned every day, there is no dampness, the split system works fine, the pool is clean all the time. It is wonderful that it is very convenient to relax with children: a fenced area, well-groomed, clean. … More ▾ Good evening! I absolutely disagree with the previous review! Yes, not 5 stars, but for the money, semi-lux 2250, everything is very worthy. The room is cleaned every day, there is no dampness, the split system works fine, the pool is clean all the time. It is wonderful that it is very convenient to relax with children: a fenced area, well-groomed, clean. And about breakfast, no one promised all inclusive. There are a lot of restaurants on the embankment, for every taste and wallet size!
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 1.0
Hello! In general, we managed to settle in this nightmare! I will say right away that the hosts themselves write positive reviews about this place, because a normal person would never be satisfied with this... Out of the three declared stars, there are only minus five! The rooms are dirty, the shower cabins in the room are all covered in black mold and smell of dampness, the TV in the room is only for the interior (there are no batteries in the remote control, there is no antenna), a fan is better than such a split system (it blows warm air and emits an unpleasant smell), anti-orthopedic beds (springs mercilessly dig into the back), only breakfast is included from the meal (scrambled eggs or scrambled eggs, to choose from, but every day) the dishes are dirty, the remains of unwashed food and lipstick, the towels are supposedly clean and ironed, but with a clear smell of dampness and old age! And this is only a small part of all the horror that we observed. … More ▾ Hello! In general, we managed to settle in this nightmare! I will say right away that the hosts themselves write positive reviews about this place, because a normal person would never be satisfied with this... Out of the three declared stars, there are only minus five! The rooms are dirty, the shower cabins in the room are all covered in black mold and smell of dampness, the TV in the room is only for the interior (there are no batteries in the remote control, there is no antenna), a fan is better than such a split system (it blows warm air and emits an unpleasant smell), anti-orthopedic beds (springs mercilessly dig into the back), only breakfast is included from the meal (scrambled eggs or scrambled eggs, to choose from, but every day) the dishes are dirty, the remains of unwashed food and lipstick, the towels are supposedly clean and ironed, but with a clear smell of dampness and old age! And this is only a small part of all the horror that we observed. In general, dear reader, look further for the hotel, do not get fooled by positive reviews and colorful photos, because all this is a production! Thank you for your interest in my review!
Review from — vOtpusk.ru


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Парк-отель Белый лебедь находится в 3-этажном здании постройки 1904 года, реконструированном в 2004 году. По периметру дома ведется круглосуточное видео наблюдение. Гостиница расположена на восточной окраине Ялты – Поликуровском холме, у подножия зеленых склонов Никитской Ялты, в одном из живописнейших парков Южного берега Крыма – Массандровском. Рядом с гостиницей расположены лечебно-диагностические медицинские центры. Широко известный НИИ им. И.М.Сеченова, опытные и высококвалифицированные врачи которого смогут в сжатые сроки уточнить уровень Вашего здоровья, диагнозы заболеваний и факторы риска, а также разработать индивидуальную программу оздоровления и реабилитации на последующее время. Отель подойдет для людей, которые ценят комфорт и предпочитают сочетать пляжный и экскурсионный отдых.

Location Расстояние от отеля до центра города составляет 1.2 км, до аэропорта – 94 км, до железнодорожного вокзала – 80 км, до моря – 500 м.
Beach
  • 3rd and beyond
  • city ​​beach
  • pebble beach
In a hotel

Большая шестиместная SPA-ванная, солнечный солярий с шезлонгами, две многофункциональные летние беседки, летняя кухня с мангалом для проведения пикников, многофункциональный бассейн (противоток, массаж, гейзер). В отеле предоставляются услуги по глаженью одежды. К услугам гостей дома предоставляется организация морских прогулок на катерах и комфортабельных яхтах, морской рыбалки, прогулок на водных велосипедах и мотоциклах, верховых прогулок по живописным местам полуострова.

  • cafe/bar
  • open pool
  • parking
  • safe
  • laundry
  • payment by payment cards
Entertainment and sports
  • organization of excursions
Description of rooms

Отель предлагает гостям на выбор 9 номеров трех категорий: Люкс, Полу-Люкс и Стандарт. В отеле предоставляется возможность заказать завтрак в номер.

In the rooms

Холодильник, мини-бар, микроволновая печь, электроплита, тостер (не во всех номерах), электрочайник, кухонные принадлежности, кондиционер, телевизор, фен, ванная комната, биде (не во всех номерах), гостиная (не во всех номерах)

The address ул. Поликуровская 25, корпус 6, г. Ялта, АР Крым
Phones: +7 989 756 77 86
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской галечный пляж.
Какие развлечения есть в отеле?
В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.