Весенние каникулы в Ялте Spring holidays in Yalta

Just got back from Oreanda. I have stayed at this hotel for the fifth time. The hotel is well located, next to a beautiful promenade and a seaside park. Not far from the hotel there is a vernissage, which also makes staying at the hotel attractive. The hotel has comfortable rooms, a restaurant with two meals a day (for every taste), including dietary ones. Very good spa: sea water pool, jacuzzi, Roman steam room. Services of masseurs, cosmetologist, baths, body wraps are offered. Many thanks to the masseurs Nikolai and Oksana. The guys are not only good experts in their field, but also interesting people. Every time I leave with pleasure after their procedures. Thanks to all the hotel staff. Only the only person in this hotel left an unpleasant impression - this is Inna's guest relation, who does not know how to communicate correctly and kindly with guests. She answered my questions regarding her competence in such a way that I lost the desire not only to communicate with her, but in general to come to this hotel. For me, a lover of traveling in Western Europe, it was surprising to see such an attitude. One got the impression that a person with a Soviet mentality is working with guests, who does not know what to smile, does not understand that there is competition and a lot of hotels offering services no worse than Oreanda. I hope that the hotel management will read my review and draw the appropriate conclusions.