Disgusting service left an unforgettable experience

Written: 17 august 2011
Travel time: 12 — 14 august 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 4.0
Food: 4.0
Amenities: 2.0
“We had a good rest”, the sea is clearly not 250 meters from the hotel, there is no road to the sea, there is construction around, dust and dirt. The view from the hotel room is a complete dump. We traveled by bus with no identification marks, no one knows about the hotel, there is no parking for cars. We watched the picture, people who arrived a little earlier than the paid check-in time sat for half a day on suitcases under the hotel fence, waiting for the check-in time in the heat. Service leaves much to be desired. Cleaned in the room every day, unless you hang a sign. We were at the hotel for only three days, but the impressions were not the best, on the first day of our stay with the company we sat in the courtyard of the hotel, at 10.00 the hotel managers turned off the light and said that they were the same people and wanted to sleep. It was humiliating to listen to reproaches in raised tones from the manager about swimming in the pool: Radiant has its own rules about this. It turns out that you need to swim so that not a single droplet splashes onto the path, so that, God forbid, it does not become wet - “It needs to be dried. ” We were leaving, the departure of the bus was at 19-00, and we were escorted out at 8-00, we spent the whole day on the street under the hotel's fence! They asked us to stay at least outside in the gazebo at the hotel, but we were kicked out into the street with insults in a thunderstorm !!!!!!!!! ! Impressions about the service cause indignation, the attitude towards people is boorish, and they look how to get money. Vacationers of the hotel shared their impressions with us: a little earlier than our arrival, the owner of the hotel had a birthday, all vacationers were ordered to sit in the rooms and not stick out. Thank God we only came for three days!!!!!!!!!! ! The level of service leaves much to be desired. He made our vacation simply “unforgettable”, we will remember these three days for the rest of our lives !!!!!!! ! There is no desire to come to Luchisty again, despite the fact that the hotel is very beautiful!!!!!!!!!!!
But nearby is the hotel "Roksolana", which is no different in appearance from the "Radiant", but it is served by just good, friendly people. Our bus was in the parking lot of this hotel, having learned about our circumstances, we were sheltered in this hotel. If you decide to relax and get a charge of good mood, come to rest in Roksolana!
Translated automatically from Russian. View original
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