We won't go again

Written: 12 august 2011
Travel time: 30 july — 8 august 2011
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 8.0
Food: 6.0
Amenities: 8.0
Rested in early August, two mothers with children of 8.5 years.
In fact, the idea of ​ ​ u200bu200borganizing recreation on the "Wave" must be objectively recognized as a good one. But the implementation, to put it mildly, disappointed. Definitely I will not advise any of my friends with children, on the contrary.
Immediately about the main thing. The fairy tale stay in the "Wave" ended exactly at 12:00 - the time of eviction. We checked out, but our train left only at 18:30, and the bus to the train at 16:00. We were graciously allowed to stay at the base. And then I had the imprudence to ask the receptionists to sell us lunch (we got breakfast before check-out). I had to feed the baby on the way. I was told that such a service is not provided (this creates inconvenience for the remaining guests. I still can’t understand what kind, because there is a buffet. Yes, and during breakfast they didn’t notice dissatisfied looks in their direction), and that the bar on the beach has children's menu and we can eat there. Well there is no way. It turned out that on that day the bar kitchen started working only after 15:00 (we remind you that the bus is at 16:00). We return to the administration and, stupid, I again ask to sell lunch for the child (I don’t talk about myself. I think mothers will understand me). I was advised to wait until 15:00 or feed the child fruit. The advice is certainly good, but my daughter, who is not obsessed with food and is already slightly hungry by 13:30, perceives fruit exclusively as a dessert or snack. I decided to contact the senior administrator (or director). They explained to me that he was very busy, he was on the territory, he could not come up. And that's all. To be honest, I started to get angry. In addition, they popularly explained to me that we are their guests only until 12:00, and then we are nobody and they call us in no way: Cinderella's ball is over. Out of anger, she promised to write a "truthful" review, to which they answered that it was my right. Agree. Apparently they don't care at all. The administration of the base is so confident in the "high" quality of the services provided...

Now the sea. I understand that it is difficult to catch algae from the water, especially if the sea constantly brings them, but you could walk along the coast at least once a day and collect them. Despite the fact that the territory of the base is cleaned regularly and carefully. Algae may be useful, but flocks of mosquitoes, especially attacking in the evening, found shelter there.
Animators are lazy. Maybe they got tired after 2 months of work? Well, we have been working for a year to come to rest. Children's animation, it certainly was. . .
There is a pediatrician on site. Delightful and good. Especially when you consider the number of sick children there. Our children got sick too. And we, adults, joined them. At first we thought that the children were bathing in the sea (they did not enter the pool), then we got sick too. We're back and now we're recovering.
Conclusion: we won't go again. And for that kind of money, other countries of the Black Sea, Mediterranean and Adriatic coasts are waiting for us.
Translated automatically from Russian. View original