Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
3.0
Cleanliness:
5.0
Food:
4.0
Amenities:
4.0
I will describe only some points. We tried to rest in the period of August 17-20.2013. The picture does not match the original at all. Undeveloped infrastructure, or rather lack of it.
If you settle, then only in the new SPA building. Rooms in the main building are old and worn out. In addition, be prepared for the fact that your reservation will be lost somewhere between the Receptionist and the accounting department.
Restaurant: the menu is extensive, but in practice 90% is missing. Couldn't even make an omelet. As explained, they don't have a frying pan for him!! ! On the menu you can find: jamon, salmon and more. In practice, you will most likely be refused, again, due to absence.
Breakfast: semolina porridge, fried eggs (I remind you: there is no omelet), oatmeal is one of them. A cup of tea or coffee - again a choice, and a glass of yogurt. Forget about baking. And this is in high season.
Cleaning: leaves a lot to be desired. We had a resettlement, because. our reservation was lost on the day of arrival and the booked room was sold 2 times to other people. We had to spend the night in some kind of staff room, and not in the "Suite", although the hotel took its 1500 UAH for it. During the relocation, cosmetics used by previous guests were left in the room, although I tactfully asked them to throw it away when I saw it when choosing a room. They probably decided that we would not disdain to wash ourselves with a used bar of soap, and thus they would save money.
A vase for flowers - one for the whole hotel, there are no bathrobes and slippers in the rooms even upon request. The room was never cleaned, incl. I asked the waiter to bring toilet paper every other day when we were delivered food to the room.
Pros: Bicycles for rent; closed spa center, fixed free of charge for an hour for only one room.
In general: it would be possible to make a good and profitable hotel, but, as everywhere in Ukraine, they saved on staff, their training and, apparently, wages. The service is sometimes boorish, but for the money the attitude towards you immediately changes.
It is possible to describe endlessly, but, in short, the wedding night will be remembered, thanks to the hotel, for a long time.
If you settle, then only in the new SPA building. Rooms in the main building are old and worn out. In addition, be prepared for the fact that your reservation will be lost somewhere between the Receptionist and the accounting department.
Restaurant: the menu is extensive, but in practice 90% is missing. Couldn't even make an omelet. As explained, they don't have a frying pan for him!! ! On the menu you can find: jamon, salmon and more. In practice, you will most likely be refused, again, due to absence.
Breakfast: semolina porridge, fried eggs (I remind you: there is no omelet), oatmeal is one of them. A cup of tea or coffee - again a choice, and a glass of yogurt. Forget about baking. And this is in high season.
Cleaning: leaves a lot to be desired. We had a resettlement, because. our reservation was lost on the day of arrival and the booked room was sold 2 times to other people. We had to spend the night in some kind of staff room, and not in the "Suite", although the hotel took its 1500 UAH for it. During the relocation, cosmetics used by previous guests were left in the room, although I tactfully asked them to throw it away when I saw it when choosing a room. They probably decided that we would not disdain to wash ourselves with a used bar of soap, and thus they would save money.
A vase for flowers - one for the whole hotel, there are no bathrobes and slippers in the rooms even upon request. The room was never cleaned, incl. I asked the waiter to bring toilet paper every other day when we were delivered food to the room.
Pros: Bicycles for rent; closed spa center, fixed free of charge for an hour for only one room.
In general: it would be possible to make a good and profitable hotel, but, as everywhere in Ukraine, they saved on staff, their training and, apparently, wages. The service is sometimes boorish, but for the money the attitude towards you immediately changes.
It is possible to describe endlessly, but, in short, the wedding night will be remembered, thanks to the hotel, for a long time.
Translated automatically from Russian. View original
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