do not stay at Villa Marmaris

Written: 23 september 2012
Travel time: 11 — 14 september 2012
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 3.0
Food: 1.0
Amenities: 6.0
In no case do not stay at Villa Marmaris Rybachye with a claim to luxury. You will be met there with an artificial fake smile by the administrator Natasha, who runs everything. The hotel itself is built quite soundly, the concept is clearly maintained, there are no questions about the convenience in the rooms, except that the standard and standard + are a little cramped. As for the service, it is completely absent. The first request to the administrator to provide an electric kettle ended with the answer that we had to take it with us. In the shared kitchen, however, there is a common apparatus for preparing boiling water from local rusty water. The second request for a teapot ended in the same way. When contacting the hostess, a polite answer was received that it was somewhere, but the result in the end is still zero. The hotel rooms are poorly ventilated (there are no windows, only doors) and all children who get there become infected with infectious diseases. With us, everyone got sick. If your child gets sick and you suddenly wake up at 8.30 am I emphasize in the morning, Natasha, then this vulgar girl will rush in and say that no ambulance will come and why are you bothering her, she sleeps until 09.00 and in general go to the Malorechensk hospital, as if you were obliged to know where she is. A family living nearby helped us call an ambulance; she had already come to them. Nobody cleans the rooms. When you ask for cleaning, the cleaning lady will look at you wildly and say that cleaning is done only before lunch, but even the next day after the sign was posted, I had to remind you three times. The climax happened when a towel with small dark spots was hung out to dry. It turns out that towels should be under caps and they can not be used. Natasha demanded payment for allegedly damaged towels. When refused, she said that move out without compensation for which she was sent. It is useless to contact the owner, he fully supports Natasha. He also demanded that we move out and this is with a sick child. I demanded a refund and said that we would not leave until tomorrow. The money was returned immediately and the next day we moved out of this boorish hotbed of infection. All this, dear gentlemen, they offer you for big, as for Rybachy your hard-earned money. We moved to another hotel, the child immediately began to recover, he didn’t climb into the rooms and our rest, although they didn’t clean it either, but even so it’s much cheaper than in Villa Marmaris. All requests were responded to and there was even catering with freshly prepared homemade food. In the end, the holiday was a success! Villa Marmaris believes that it is not they who should provide you with a comfortable stay, but you owe them for the honor of settling in their beautiful (it’s beautiful, you won’t say anything) lair of rudeness. In Crimea, you will not find a service at the same level as Turkey anywhere, but you can find nice ordinary people, but it's hard to guess what awaits you.
Translated automatically from Russian. View original
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