Неплохое место с отвратительным сервисом (ГРЯЗНЫЙ НОМЕР и неадекватная хозяйка) Not a bad place with disgusting service (DIRTY ROOM and inadequate hostess)

When checking into the room, there was a layer of black dust on the bedside tables, and in the toilet on the toilet lid there were yellow spots and brown splashes on the wall by the sink!! ! It's disgusting!! ! When I chose and booked a room, the description of the room indicated: sea view, terrace, balcony. We arrived at about nine o'clock in the evening, called by phone, we were told that none of the staff was present and that we should check into a room that turned out to be overlooking the road.
The next day, we told the hostess that we had booked a room with a sea view through Booking. She began to move away from a direct discussion of options for getting out of this situation (for example, moving us to a room with a sea view or returning part of the money) and began to say that she actually settled us in a triple room (which we could not evaluate, because . this was not our initiative) that I had never heard that there is a difference in views, and that the guests are unpredictable in the time of departure and the room can only be vacated tomorrow.
The next day, she offered a room with a sea view, but without a balcony, which did not suit us either. I tried to explain that I just want to get a number according to the description on Booking, to which she replied that a certain Christina posted on Booking. I sincerely do not understand why there is no initiative on her part in resolving this issue and I have to find out how it happened. They violate the law on advertising in terms of posting false information and are misleading. And you can’t leave reviews on Booking in Crimea - it’s convenient for such garbage hotels!

There is only one channel on TV, the room is not cleaned, the hostess does not know the basics of customer-oriented service.