Good level, but there is something to strive for.

Written: 9 august 2014
Travel time: 27 july — 7 august 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 8.0
Food: 7.0
Amenities: 7.0
Just returned from a holiday in this hotel, rested with relatives and a child in August 2014.
The hotel is focused exclusively on families with children who want to hang out until the morning
A fairly large area, pine trees, paths, rabbits, squirrels, owls, hedgehogs live on the territory.
See website for details.
I will focus on the main pros and cons.
So the pros:
1. Location and proximity to the sea;
2. High-quality cleaning (Mila is the best);
3. Good menu in the restaurant, cocktails are especially good.
4. The presence of a children's pool depth of about 50-60cm.
5. Polite staff at the reception.
5. Possibility of ordering a separate FREE menu for a child (thanks to the waiter Vladimir).
6. Good children's animators (for children from 3 years old).
7. Organization of transfer.
8. Protected area.
9. Good number (full compliance with the site).
10. There is a dry pool with balls for children.
11. Animals and birds on the territory.
Minuses:

1. Dead WiFi. Normally catches only on the street and in the areas of the restaurant and dining room;
2. One small trash can. (if there is a family of 4, it is filled in an hour).
3. For some reason they give ONLY one key to the room (this is very inconvenient).
4. The number of waiters is not enough for normal service on Saturday and Sunday,
when the buddha beach is open and there are much more people. You have to wait for half an hour and remind yourself.
(they forgot about us 2 times, 2 times they brought something completely wrong and the administrator Liliana instead
to apologize also in a boorish tone, she tried to convince them that they themselves were to blame,
she has been working for 10 years and you can’t wait, well, it happens, no one is to blame, etc. etc. is it okay? ).
5. Weak managers and uncultured restaurant administrators (Liliana, see above and Irina - compiled a menu for the child not until the end of the vacation, as
agreed, but forgot to enter 2 days, as a result, the child sat hungry for 40 minutes and waited to be cooked).
6. It would be nice to cover the side of the children's pool with plastic or rubber (I saw how the baby fell and cut half his cheeks about him).
7. There is no place to heat milk for a child, there are no microwave ovens as a class, and this is in all rooms (there are usually lower class hotels).
8. Refrigerator in the room barely works, very weak.
9. The water in the small pool on the beach is cold, it is impossible to swim in it. It is not clear why at all? (probably so that the children wash buckets in it and draw water.
10. Playground is generally a separate song. Saved on the cover put some soft slabs, which the child constantly stumbled over.
Iron slides on them, children barely ride. There are no obstacles on the hill, you can fall at once. The carousel is already creaking and jamming.
The seat on the swing is wooden, not plastic (also opposite the restaurant), you can get it in the forehead, as the children are constantly swinging.

TOTAL: A good hotel, and if you eliminate the above shortcomings, you will become EXCELLENT. THANK YOU! !
Translated automatically from Russian. View original