Nice hotel but with some flaws

Written: 26 july 2016
Travel time: 15 — 21 july 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 9.0
Cleanliness: 7.0
Food: 5.0
Amenities: 8.0
Good afternoon, in 2016 I arrived at the Cruise Hotel, by the way, this is the second year in a row where I rested. The room remained just as cozy, clean and pleasant, the only thing that I didn’t like was the bedspread with decorative pillows, it seems that they have not been washed for a whole year because extraneous odors were very clearly felt from them, and the pillows, and in general with divorces and stains. WIFI can be everywhere, but it is so slow that it is impossible to use it in the room, only downstairs in the cafe. Also, two meals a day raises very big questions, since the price has increased compared to last year, while the quality and variety, on the contrary, have decreased. For example, last year we ate from salads both herring under a fur coat and Olivier, we could not get enough straight, and the portions were just what we needed, in general, they were fed royally. In the same year, all salads became cabbage by 90 percent, portions were small, and dumplings were given a couple of times for dinner. This is probably more a question for the chef. By the way, business lunches in our city center are cheaper, but the portions are large, and the choice of three dishes. Of course, and here I would like some kind of alternative, because I, and many people, have their own preferences in food. I really hope that these comments will be taken into account, because in general I enjoyed my stay at the Cruise and I would like to visit this hotel again. There are no complaints about the service at all, good room cleaning, responsiveness, help in solving some problems and questions, special thanks to Yulia, Nadia and Ilya.
Translated automatically from Russian. View original