The hotel is in a beautiful location, but the service is very lame

Written: 29 june 2021
Travel time: 20 june — 4 july 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 4.0
Food: 4.0
Amenities: 10.0
The hotel was chosen on the Internet, booked in advance. We flew to the Crimea in anticipation of a good holiday. Upon arrival at the hotel, we fell into a stupor and a state of shock - there is no water, the beach, the pool does not work. There was no water for 1.5 days. The pool was up and running in 5 days. The beach was opened on 26.06. Our room was more or less decent in building 11. The drain in the toilet bowl did not always work, there was a problem with water pressure, wi-fi does not work well, the signal periodically disappears, does not show TV. There is no soap or shower gel in the shower. The food is ok, no frills. In general, the prices for the hotel are raised, there is no corresponding service, repairs are needed.
Translated automatically from Russian. View original

Comments (0) leave a comment
Show other comments …
аватар