кошмар, а не отдых nightmare not vacation

We "rested" for the May holidays . . in order - for old times' sake we went to Gurzuf, to Sputnik (we were there back in 2008) . . just awful !! ! settled in the 2nd building - the building is dirty, the air is musty, but these are flowers - when you check into the room, the room itself... PROBABLY IS NOT REMOVED FROM AUTUMN, THERE IS NO LINEN AT ALL !! ! maid (a day later she was already an administrator ?! ) "now, now, I'll do everything... " we waited another 2 hours until they cleaned, put linen and towels! and before that the room had been empty probably since the summer !!! "oh , a lot of people, we don’t have time" (although we stayed for 7 days - well, there were always 40-50 people in the dining room - we all sat in the same corner)... we had to leave then... okay, we had a little rest, went outside - the territory is dirty, some dark personalities roam, do nothing... they tried to go down to the sea - the beaches....CLOSED !! ! rubbish, dirt, boards, broken bottles, mountains of pebbles are sketched - and no one !! ! one beach was opened, they went to the sea through mountains of garbage! in a smelly canteen food for people, these portions and taste cannot be called... we decided to leave... yeah, now - they don’t return the money, it’s only necessary through the director (Elena Ivanovna, it seems) - but she is never there! near the reception, they met the same unfortunate people like us - they were generally promised a separate cottage, and they settled 2 more families !! ! and they don’t return the money !! ! both laughter and sin!! ! We were listened to by the deputy director Anna Yuryevna (young, impudent!!! ) only on the 4th! how she talked to us is a separate issue, but to return the money... REFUSED! she promised, however, that both the territory and the beaches will be removed right today tomorrow, and everything will be fine, and the food too... spat, sat out. result - none of the staff on the beaches did not appear, they saw 1 (!!! ) times a janitor on the territory with a broom in 7 days, I don’t want to remember about the dining room ! ! our room was cleaned 2 times, no more, but the linen was changed after the scandal!
Conclusion: only a masochist, and a rich one, can go to the so-called "Pearl of Crimea" !! ! personnel - NO!! ! Yesterday she was a maid, today she is an administrator, tomorrow she is a maid!! ! dirt, rubbish!! ! and the deputy director - it defies any description at all! I wonder what kind of director is there???
I absolutely do not recommend!! !