Strong disappointment

Written: 21 october 2012
Travel time: 14 — 20 october 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 2.0
Amenities: 2.0
Just returned! Finally it's over! First, about the good: nature is a fairy tale, and the weather was super; wonderful pool and baths, as well as the staff serving there. This is where the good ends! Suite room on the first floor, with a new, but very poor-quality renovation (lucky - on the last day it started to rain and the ceiling started to leak, they put a bucket under the drops, and what did we want? ) By the way, I booked a completely different room in three weeks, three called back once to clarify whether we would be settled in the right room, causing irritation in the girl; in the end - what number is, this is what you get. . . About the treatment! If someone seriously decided to get medical treatment, I will tell you, as a person with higher honey. I do not advise education: baths, massage and a very mediocre laboratory. For that, very boorish staff - it's like a calling card for them. FOOD! This is a separate issue! When we arrived, there were few people for a couple of days and the food was very good and tasty, the food was plentiful and varied. But! Three days later, the number of people increased, about twice, but for some reason there was less food! And every day it became even less. It's scary to imagine what poor people are eating now! It's a shame that such a wonderful place is getting worse and worse, despite the constant change of owners. This was our third visit to the Grove, and I will never go there again, and I will dissuade others.
Translated automatically from Russian. View original