That's horrible! This is the most disgusting place we have ever been!!!

Written: 27 january 2017
Travel time: 20 — 21 august 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 10.0
The hotel was booked in July. I really liked the picture. I was promised animation, clung to the animals. Generally made an advance. We arrived at the appointed time, even late. We were warmly welcomed, the hotel and grounds are really beautiful. We go into the room. Disgustingly dirty walls, the room itself is not cleaned, the floors are stained, there is a layer of sand and dirt everywhere. Sink in grubs. They asked, they said they would remove it! We went to dinner, we came. . . the only thing that was done. . . washed the floor. I pointed out to the staff that there is dirt in the bathroom, toilet, age-old dust on the walls, stained curtains, and the room costs 4000 a day. In general, the cleaning lady was rude to me. We walked for a couple more hours. I split further. . . darling, it's just tiled crap with a cellophane curtain, and the tile is so dirty, there is hair and grime everywhere. . . and there are not even rubber mats either in the shower itself or at the exit from it. . . When I asked for a rug, they looked at me like I was a UFO. Further in the room, the floors are very cold, disposable slippers are not given and they are not warned about this. Then the kitchen is disgusting. . . it’s not tasty and 200 rubles for boiled pasta, I think that the price is rudeness. Although we are not in poverty, they have chicken 200, and pasta 200)))) Oh, I forgot. . . when we arrived, there was no animation. . . here is over. . . and the hotel was chosen for the child, no one deigned to call and warn !! ! In general, under such an impression for the day, I spread the beds. . . and take their underwear. And from the cheapest trouble cotton fabric. . . but that's okay. . . so it's all in yellow spots and holes. . . And then my tower was torn off. . . I screamed so that the neighbors came, I apologize to them. In short, we have a dog. . . and with animals it is not so easy to find a hotel, but staying there is not an option. And since they refused to return the money to me that day, they stayed overnight so as not to trudge with the child and not look for an overnight stay. . . Well, we decided to have breakfast already, it is included in the price. I can't remember. . . I'm hysterical. They took cheesecakes and I break the child, and there is a hair. . . In general, I was accused of the fact that I did it on purpose !! ! Well, I told you briefly)))) but then we rented another hotel, and not far away.... and slippers, and a toothbrush, wine-makers are clean, everything is in beautiful boxes with ribbons. . . They brought everything for the child, the cleanliness is exceptional.... saved our holiday!! ! And I would never recommend this hotel to anyone. . .
Translated automatically from Russian. View original
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