ATTENTION! THE GREAT TRUTH ABOUT THIS PLACE

Written: 29 august 2011
Travel time: 15 — 26 august 2011
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 4.0
Amenities: 2.0
To all people who want to opt for this place to stay, pay serious attention to this review if you do not want to get disappointed from your vacation! I had no idea that there could be such a terrible attitude towards the work you do! The attitude of the owner of this corporation to vacationers, and of the entire staff, to put it mildly, is boorish and dismissive. It all started with a meeting at the station! It was the same setument as in the previous review. They were hung with bags, they couldn’t even take a child’s hand, and this “benevolent” and “hospitable” comrade marched with his head held high. Not to mention the bags, even take a small child by the hand! Well, where there, gentlemen, apparently not allowed! This was already very alarming, but they tried not to pay attention, because they still came to rest! But it was impossible not to pay attention! I must say right away that people there sit out their supposedly working time! I won’t go into details, it’s not worth it, because it may give the impression (as I got from the negative reviews at first) that I’m picky and too picky about little things! As an extra bed, they gave a folding bed, only a broken one and a pillow from a furniture set! The child fell off the folding bed, and could not even lie down on the pillow, because it looked like it was made of wood. The administrator said that there is no other, when they are free, they will give it. I had to huddle with the child on the same bed. It’s good that even though our bed had a normal mattress, on the next one it was three folded cotton mattresses. (worse than on a train). The feeling that you are lying on the rocks. Four days later, when we demanded a refund of the money paid for the additional. place, the administrators stubbornly kept silent, and the owner of a wonderful institution spoke in such a tone that they felt like small people unworthy of the attention of the master! As a result, we did not receive the folding bed, the money was not returned to us! They wanted to move to another place, they did not give the paid money. I had to close my eyes to all this abomination and rudeness! PEOPLE! DO NOT MAKE MISTAKES! IT IS BETTER TO PAY A LITTLE MORE AND GET A FULL, NORMAL REST! LISTEN AND DON'T MAKE MISTAKES! YOU DESERVE THE BEST!
Translated automatically from Russian. View original
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