мои ожидания не оправдались my expectations were not met

The check-in was friendly, and then rudeness followed, and departure to different rooms. Everything is unorganized, no one wants to work, all the employees tell me how low their salaries are and they were transferred to 0.75% of the rate, although I paid 14 thousand UAH and came to receive qualified rehabilitation, they don’t care about their salaries, no one gave me a discount for a child with a disability, I very much ask the authorities of the sanatorium to increase the salaries of the employees, it is shameful to tear up such money and not put the employees in anything. The first 2 days I went asking for help, the second 2 days I cursed at all. They sent me to Ponomorenko hoping that I would keep my mouth shut. But I went and wrote a complaint to me, they were rude there, but as soon as the secretary assured my letter, they began to smile at me. Nobody answers at all. Living conditions normal food tolerable but procedures in different buildings for a child of 4 years old, kicking out into the cold, etc. we left with bronchitis a week earlier, but no one even called us how did you happen, no one gives a damn they need your money and that’s all. Everything is written so beautifully on the site, but in order to get a decent rehabilitation, take with you as much as your ticket costs. It's a pity that we support bribes and monetary incentives from parents in such a way. Of course, I didn’t pay there, but how many nerves did it cost me to get attention and advice for my child. . .