Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
5.0
Amenities:
5.0
We stayed in the Santorini room. Indeed, this hotel is located in a village where 30 people live, there is one shop, about 10 km from Olenevka and Chernomorskaya, there is civilization))). Rest turned out to be the most "wild" in every sense! The sea next to the hotel is 100 meters away, but there are huge stones on the shore, the descent is steep, another sandy beach is 4.5 km from the hotel (and not 1 km, as some sources say). The sea and the steppe are beautiful, that's all that can be said about our vacation.
When we got into the room, we saw dust, dirt, cobwebs, torn bedding, unwashed bedspreads with someone else's hair, dirty pillows, the TV does not work well, constantly "looking for a signal", satellite TV, half of the Ukrainian channels (there are no children's channels, if someone will go to rest there with children, like us). The internet is disgusting. Our room had a small kitchen, the dishes were dirty, the surfaces in the cabinets and appliances were all dirty. The frying pan is black, the saucepan is enameled - all beaten off, it is simply impossible to cook in such. For a week of rest, no one ever cleaned the room with us, they didn’t even take out the trash, they didn’t change bed linen and towels. When she turned to Larisa (the owner of this "Estate"), she, in my opinion, answered incorrectly that she should not be contacted with such questions, she is the "hostess". The manager promised to clean the room herself, but in the end nothing was done.
There is a gap under the front door to the room, although all sorts of insects crawl into the room on the mesh windows. There are flies around, they asked for a fumigator - there is no such "luxury" either. We were advised to take out the garbage ourselves, this garbage is stored behind the building on the territory of the hotel, and a swarm of flies fly from there. Catering for vacationers is organized on the territory of the hotel, the cook prepares good homemade food, he tries very hard. Parking is large and free.
When we got into the room, we saw dust, dirt, cobwebs, torn bedding, unwashed bedspreads with someone else's hair, dirty pillows, the TV does not work well, constantly "looking for a signal", satellite TV, half of the Ukrainian channels (there are no children's channels, if someone will go to rest there with children, like us). The internet is disgusting. Our room had a small kitchen, the dishes were dirty, the surfaces in the cabinets and appliances were all dirty. The frying pan is black, the saucepan is enameled - all beaten off, it is simply impossible to cook in such. For a week of rest, no one ever cleaned the room with us, they didn’t even take out the trash, they didn’t change bed linen and towels. When she turned to Larisa (the owner of this "Estate"), she, in my opinion, answered incorrectly that she should not be contacted with such questions, she is the "hostess". The manager promised to clean the room herself, but in the end nothing was done.
There is a gap under the front door to the room, although all sorts of insects crawl into the room on the mesh windows. There are flies around, they asked for a fumigator - there is no such "luxury" either. We were advised to take out the garbage ourselves, this garbage is stored behind the building on the territory of the hotel, and a swarm of flies fly from there. Catering for vacationers is organized on the territory of the hotel, the cook prepares good homemade food, he tries very hard. Parking is large and free.
Translated automatically from Russian. View original
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