Не состоялось... Didn't take place...

Ladies and Gentlemen! I have not been to this hotel, but this year I decided to book a room. It turned out that there are weekly races this year. I found a communication thread and wrote about my thoughts, hoping that maybe they would come to their senses and allow something to change. And here is what they wrote to me in response, I quote: “we are deeply grateful to you for the“ science ”(especially free of charge! ). The most useful thing that we took note of is the influence of critical days for mothers on arrival / departure dates; and intend to include the appropriate box in the booking request. " Like this! Now it is clear how managers treat their clients, if they allow themselves such statements. If something happens, they get rude and don’t think!! ! Think twice before you age your plans for their weekly rides and then put up with it! Good luck everyone!