Disappointment. The price does not match the quality.

Written: 3 september 2016
Travel time: 18 — 29 august 2016
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 5.0
Food: 7.0
Amenities: 1.0
Family vacation in August. Disappointment. In the hotel "Morskoy" only the price component corresponds to the European level. So, in order.
1. Standard room does not match its price. The price is European, and the Standard is far from European. If we compare it with the same Standard in the neighboring Hellas hotel, then the latter has clear advantages. The area is not 24, but 45 meters, new modern furniture, household appliances, a huge balcony-loggia, and the cost is much lower.
2. In the advertising block, the Morskoy Hotel positions itself as a family vacation hotel: indeed, there are a lot of children and parents placed special hopes on the animation program. There is a children's room in the hotel (building 2), but its equipment is so poor that there is nothing to interest children there, a bunch of dirty soft toys, several sports toys (balls, hoops), stationery. But this shortcoming could be forgiven (given the poverty of the hotel management), if professional animators worked. Completely illiterate animators (a girl and a young man) tried to demonstrate their activities by the pool, it was clearly visible that they were random people, they had no idea about working with children, they did not know a single simple children's game, they did not know how to communicate with children, just explain to children what they want. squalor. The animators served their duty by the pool and retired.

3. Now about the main attraction, because of which we are going to the sea. This is the beach. The hotel "Morskoy" has the most neglected and dirty beach on the entire coast of Semidvorye. The beach is covered not with pebbles, as it is written in the advertisement, but with some small debris. Moreover, there is no daily cleaning, there is a lot of small garbage in the form of candy wrappers, cigarette butts, etc. , which lie for weeks. A huge drainpipe (about 50 cm in diameter) comes out onto the beach, and when it rains, water from the entire hotel (and not only) rushes through this pipe to the beach. As a result, the beach was washed away, and a deep ditch turned out through the entire beach. A green and slippery stream from a foot-washer safely flows into this ditch. The price includes free use of the beach, equipped with sun loungers, sunshades. However, the canopy does not protect from the sun, as it is also made of a mesh material that easily passes the sun. And then for 100 rubles you can buy an umbrella from the beach workers. The sun loungers are dirty.
4. And the most dangerous place is the pool. From the side it looks very pretty: blue water, green paths. And we, longing for the warmth and the sun, happily jump into this beauty. And in 2-3 days, please, get a viral infection. When my child became seriously ill (the doctor was called twice), I explained this by adaptation to new conditions. But it turned out that half of the children and adults in the building are ill. I talked with mothers, it turned out that almost everyone who swam in the pool gets sick. And then I took a closer look at this dangerous beauty. The pool was built and operated with gross sanitary and epidemiological violations. Firstly, it is not divided into zones: bathing, rest and sanitary (toilet, shower). The bathing area should be separated from the rest by foot baths with running water, which cannot be bypassed. Adults and children go to the toilet barefoot, there is a dirty floor, then they return and dive into the pool. In the recreation area, the baby vomited onto the “artificial grass” cover, mom removed the obvious traces as best she could, and the rest was smashed with her feet all over the pool. Secondly, there is no schedule for cleaning toilets and showers; during the day, the sanitary zone is not cleaned at all. Imagine what happens there in the evening. And all this goodness ends up in the pool. Thirdly, the pools should have a special coating that can be easily washed and disinfected, but in order to save money, the cheapest material is used - the "artificial grass" coating, which cannot be washed and disinfected with high quality. It is not clear how Rospotrebnadzor allowed the operation of such a pool.
5. The only bright spot is the kitchen. The food, indeed, as promised, was of high quality, varied. Everything is well organized. Thanks to those who fed us.
Translated automatically from Russian. View original
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