Тихий ужас Quiet horror

We arrived at the sanatorium "Kyiv" on 18.06. 18. Me and the child according to the social. voucher, husband for a fee. They paid extra for me and the child to live in the "Lux" room (because only the "Lux" rooms have a normal shower), in the rest there is a hole in the floor. We lived in the medical building on the 5th floor. Medical building without elevator. Elderly people can hardly crawl up these stairs. 2-room suite "Lux" leaves much to be desired. The room is dirty (I killed a cockroach in the toilet), all the walls are flooded with wine, there is no balcony, the furniture is all old and dead (the chair is probably 40 years old). The child went to bed linen begging 3 times. There were no dishes and chairs (brought a week later at our repeated requests). The management of the sanatorium probably does not know how a "Lux" room should look like for such money! Hot water on schedule (stably turned off at 22-30 and turned on at 07-00), during the day it was also turned off. There are a lot of cats and dogs on the territory that howl at night with fear. Dining room (although the site of the resort says that according to our room category we should eat in a cafe, we ate in the dining room - the cafe is closed) - this is something. I see this for the first time (we often rest in sanatoriums). Dirty tablecloths, milk porridge diluted with water (there was practically no milk there), cabbage rolls stuffed with buckwheat, boiled fish with a side dish of oatmeal porridge, dried fruit compote every day (this is in the south in summer), very few vegetables, sour cottage cheese, fruits rubbery and tasteless. The bread has always been old and sour, and the pastry, apparently from the local bakery, is not the first freshness and is of very low quality. This so-called custom menu (choice of 2 types per dish) alternated every other day. The only thing that was tasty was ryazhenka and kefir from the Alushta plant. We went to feed the child in the Lukomorye cafe on the waterfront (tasty and not expensive). Yes, we saw more than once in the evening how the employees of the canteen were dragging groceries home with bags. Treatment: only for extra. fee. Until the masseur was given money, we were simply stroked. Speleotherapy (cave) is a strange place, it smelled of dirty rags there, there was no salt, foam walls. Leisure: for those who are over 70 years old. The only thing that pleased was the sea, the sun and the climate of Alushta. I wouldn't recommend my friends to go there. . The management of the sanatorium wants to squeeze out as much money as possible for the minimally created conditions and treatment.