Not a hotel, but a disappointment!

Written: 27 august 2013
Travel time: 9 — 16 august 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 4.0
Food: 3.0
Amenities: 7.0
So I read the reviews and went to this wonderful hotel Camelot. I rested in August with a friend. The hotel is really beautiful, a large pool, soft sun loungers near the pool. This is where the pluses end. It’s terrible far from the sea, the beach is polluted to such an extent that I didn’t want to swim or relax there. And the VIP beach, which was mentioned in the ticket, is located on the roof of the entertainment center. Constantly walking to the sea and back is very inconvenient. Service in the hotel restaurant is a separate issue. You could say it's just awful. If you don’t like something, the waiters or the administrator can calmly get nasty and even send you. After I had a fly in my plate of vegetables, the administrator Natalya politely took the plate and after 15 minutes brought me back my plate with the same contents (which I had eaten), only without the fly. Very unqualified staff. The food is not a fountain at all. For that kind of money, you could get more choices. Sometimes there was simply nothing to choose from the menu. The portions are very small, we were hungry all the time after dinner and went to buy something more. No entertainment, very boring. There is some kind of aqua aerobics during the day, but it is not impressive at all. It is possible to leave for Yalta by bus, but return only by taxi, which will cost 500 UAH. In short, the hotel is located in such a hole, from where it takes a very long time to get to the nearest civilization. Now about cleaning the hotel. During the week, we were cleaned only 2 times, although it can hardly be called cleaning. We have never vacuumed or washed the floor in the bathroom. Even the sign "request to clean the room" does not produce any effect, it is simply ignored. The pool is large, beautiful, but it is not clear why it is closed at 8 pm. Very stupid. They say that for cleaning, but I specifically watched a couple of evenings and no cleaning was done. There aren't enough beds for everyone. In general, there are a lot of minuses, I could still write and write.
I will say one thing, for such money, it was expected better service. I will never come to Camelot again and I do not advise you to.
Translated automatically from Russian. View original