Just awful!

Written: 21 january 2017
Travel time: 4 — 24 january 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 7.0
We were with three children on a budget voucher in January 2017, it's just some kind of nightmare, heating in the morning for 2 hours and in the evening for 3 hours, cold, hot water, as well as heating by the hour, only you have to skip it for more than an hour. Nutrition in general is a separate issue: one potato with cabbage and boiled beets in cubes, the children simply refused to eat it, they constantly complained to both the heads of the doctor and the deputy and called everywhere to no avail. Housekeeping is also terrible one rag all rooms and toilets. The gym is closed, baths, saunas are all under repair, a children's room with one name is not involved in children, toys are only a designer and they are not allowed because children scatter, you can’t run there because the dust rises, a piano with a fine inscription, one TV, that's all the entertainment. We all fell ill there and lay for a whole week in a room with a temperature of 42, at a temperature of 39 and 7 they couldn’t even give me a pill, even die there. The whole situation is SAVDEP, all the time we were poked that we were here for free. . . I can only say thank you honey. all the staff were polite, all the procedures were carried out by the children with a smile. Impressions were only negative, I will never go there again and I do not advise anyone !!! !
Translated automatically from Russian. View original