пожалели что приехали sorry they came

We rested in August 2015. Before that, they had not been to Alupka, they bought a picture on the Internet and a few more or less positive reviews from other sites. So, in order. Location. The hotel is located very far from the sea, with children it is a 15-20 minute walk to the public beach (there are several of them, packed to capacity, full of cars near the beaches). At the same time, the hotel is located on a mountain, the height difference is about 100 meters, a very steep staircase (a slope of about 80 degrees), it is dangerous for older people, especially those with heart problems, to walk up such stairs. The view from the hotel - let's be fair, gorgeous. The sea, Ai-Petri, the panorama of Alupka, the Mikhailovsky Temple, the Vorontsov Palace, everything is in full view. The area in front of the hotel is nothing, but most of it is crowded with cars of vacationers, the capacity is 5-6 cars, those who travel by car, keep in mind that in Alupka, tanned guys are trying to organize paid parking everywhere (an old Ukrainian fun, sent a valet - received scratched car). Cafe and food. Breakfast included in the price - to peck a bird. A portion of cheesecakes, or scrambled eggs, or pancakes - from this series. If you want more, pay. A complex lunch costs 300 rubles, the quality of food is a matter of taste, for example, we didn’t like that they served chicken leg in soup with skin. Several children were poisoned by food, a doctor was called, a check came from the sanitary and epidemiological supervision. In general, from the conversations of the staff, we realized that the hotel had some problems with the chef, then he would work, then not, in the end everything was reflected in the customers. Separately, the issue of tips. Maintenance cost - 10 percent automatically included in the bill. Although there is no service as such - the fact that they brought food to my table, for this I pay at restaurant prices. Plus, on the first day they tried to cheat by 100 rubles when we decided to order not a complex, but from the menu. From the drinks in the cafe, tea and coffee (by the way, not bad), beer. There is no wine or spirits, although the hotel positions that you can buy wine from them. Rooms. The junior suite that was sold to us corresponds to the standard or economy standard in central Russia in terms of area and comfort. Yes, the room seems to have everything that is promised, but apparently we have different criteria for a junior suite with the owners of the hotel (by the way, the photos of the rooms on the site professionally mislead guests about the size of the room, in general, the hotel’s Internet promotion is cool, it would be nice to improve the service) . The main complaint about the room is the periodic lack of water, interruptions in hot water, sometimes it’s normal, sometimes it’s a small trickle, it was turned off several times. On the day of departure, I didn’t even manage to take a shower, the receptionist sang to us that the accident in Alupka was not their fault, I went down to Alupka, went into a cafe - there is water. That is, they try to mislead guests about their jambs, which also does not add honor to the hotel. Cost and payment. About 3500 per room, they prefer to pay in cash, there is a card terminal, but according to the employees, it does not work and the bank cannot properly make it work. By the way, this is a general comment on the South Coast - they don’t accept cards anywhere. Most likely, the hotels-shops themselves do not want to, because they work in black, cash receipts are not issued anywhere. I paid by bank transfer - they grimaced, but accepted. Transfer to the airport - 2200, in general, this is the average price for Alupka, I managed to find it for 2000. Animation and entertainment - there was nothing like that on the territory of the hotel, although there were many children. Wi-Fi was only at the reception, there was no room, every evening a crowd of vacationers gathered at the reception, sat with tablets, by the way, Wi-Fi constantly flew out. Were in Partenit, there is even Wi-Fi on the beach. The general conclusion is that in terms of price-quality ratio, the hotel loses a lot to apartments of the first and second lines. Its only advantage is a beautiful view, which unfortunately does not cover the overall negative impression of the hotel.