The act committed by the administration is simply unacceptable !!

Written: 11 september 2020
Travel time: 5 — 12 september 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 4.0
Food: 1.0
Amenities: 1.0
Without my knowledge, they opened the room and found the keys to my car in my personal speeches. They opened the car, parked it and brought the keys and put them back. And we didn't even have to be informed about it. When we saw that the car was out of place, we turned to them. To which the administration, in its excuse, first began to say that they had pushed her, when we asked to watch video surveillance, as it was, she admitted that they took the keys to the room. No one apologized without saying anything, but on the contrary, they do not see anything wrong with this concession and justify it by saying that it was necessary to release the car, and we did not pick up the phone. (No one warned us in advance that we would have to overtake the car today). It's not very pleasant when your speeches are torn. I do not recommend anyone to visit this hotel! ! ! ! !
Translated automatically from Ukrainian. View original
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