Ужасное отношение к приезжим, кидают людей на деньги Terrible attitude towards visitors, they throw people for money

We arrived from Belarus in the evening at 18-00, there were 4 of us (Father 54 years old, mother 49 years old, me and my girlfriend) found this recreation center "Dolphin". In appearance, everything is fine, near the sea, the first line, the price is fine. We agreed on the settlement, discussed with the hostess that we will live in one room for two days, and the remaining 5 days we will be settled in another room. When paying for the room, the hostess told us that Belarusians live well, that they can afford to rest for that kind of money, to which I answered her that our salary depends on the place of work of a person, and our country is not so rich in salaries, she said nothing .
Upon checking in, we were surprised that the recreation center is rich, but the rooms are very dirty, they are not cleaned, there was a smell of urine in the toilet, there was sand on the floor in the room, the sink was covered in toothpaste, spat on, the shower cubicle had apparently never been washed in my life, and is it for $500 for a triple room? ! We were occupied by 4 people in this room. Okay, they closed their eyes to these shortcomings and themselves cleaned the room after other people.
A day passes, everything is fine, the next day in the evening we went to rest in the room, I heard a knock on the door. I opened it, a woman from Ukraine is standing, and in Ukrainian she starts shouting at me that we are making noise, she has 3 children and is generally inappropriately behaving, which shocked me, since we had already rested. She was asked to see that we were all sleeping, but she went screaming to her room. After 2 minutes, the security of this recreation center "Dolphin" knocks on the room, and gives us a remark that we are making noise, it was also suggested that he go into the room and check what we were doing, we did not drink alcohol, we just slept, but he refused, and left. A minute later, that woman began to knock on the wall, I was forced to turn on the video camera on the phone and go down to the guards so that they would calm her down, in response they sent me to bed, I insisted, they agreed to go with me.

We came to the room of this woman with security, she opened it, and began to threaten me that if I did not stop making noise, she would call the police on me. Other men came running from this hotel, one Alexander in glasses (the valet in this base also changes money from vacationers in this base and deceives), I don’t know his second name, but he pulls sun loungers in this base to the beach. This Alexander began to threaten that they would call the police and evict us, it was already 12 at night. I warned them that I was making a video recording, screams, assaults began, after 8 minutes they stopped, we agreed that in the morning we would deal with the hostess.
In the morning, my father and I went to the hostess of this base, they were waiting for us there, near the hostess there was a woman of Balzac age, apparently a friend of the hostess, they invited the chief of security. The hostess behaved in a balanced manner, which you can’t say about her friend, she began to offer to evict us, without listening to us, the parking attendant Alexander ran in, started shouting that we were all the time and we were arguing with this woman from the next room on the balcony and insulted her, I he offered to watch my video from the phone, he said, it’s not necessary to show us anything and ran away.
The hostess listened to our version of what happened, did not say anything about this, only offered us to move to another room, but closer to the sea, as we agreed with her, we agreed, since the money had already been paid, and no one would return it to us . As a result, they did not apologize to us, they only said that they would follow us until the end of the holiday, so far we cannot understand why we were treated like that if we rested quietly and did not touch anyone.
More than a foot in Zatoka, because for this money + you can add a little and relax on a tour in Turkey or Egypt, and the attitude there will be better. As it turned out later, apparently they wanted to evict us with the police (apparently bribed), but not to return the money (according to their internal rules, if a vacationer makes noise, he is evicted, but the money is not given back), but they realized that our whole conflict is fixed on video.