Good hotel and staff

Written: 30 may 2017
Travel time: 23 — 29 may 2017
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 9.0
Cleanliness: 7.0
Food: 9.0
Amenities: 8.0
We decided to go to Zatoka at the end of May (we used to rest here in the summer). In terms of service and food, rest in Zatoka in May is more like survival) Shops, pharmacies, markets, cafes, etc. are closed, the kitchen does not work in hotels, so stock up on canned food). We traveled around dozens of hotels on the first line in Zatoka, 70% did not work at all, the rest were voiced for a 2-bed standard from 350 gr. per day, up to 2500 gr. per day (Hotel Ruta). Most hotels voiced a price tag of 600 gr. Most annoying was the indifference and disregard for the vacationers, they talked reluctantly, they thought about the prices for a long time before voicing them. The attitude is that they pay me, and not I pay them, in short, the usual soviet service. We stopped at the Trembita Hotel, a young guy immediately fussed and called the girl Oksana (as I understand it - the manager), who very competently and friendly talked to us, briefly talking about the hotel, prices, etc. She left us her mobile phone numberif we decide to return. After several "next views" we decided to stop at "Trembita", because. we were bribed by the pleasant attitude of the staff + free covered car parking + free use of barbecue facilities on site. The room was not large, but we arrived at the sea, and not sit in 4 walls). Satellite TV and air conditioning were present. The fridge worked great and was almost silent, there was an electric kettle. In the bathroom, instead of a shower cabin, there is a shower area, i. e. the bathroom is divided by a curtain and you take a shower while standing on the floor. I like this solution, it’s very spacious, there are no those terrible pallets in the fungus), but you have to wipe the floor so that you can then go into the bathroom and just use the sink or look in the mirror). The balcony overlooked the sea, not very large, but three wicker chairs and a table fit, so you can have breakfast or dinner there). There are, of course, disadvantages as well. . . Doors to the bathroom and toilet, which we never learned to close from the inside). . . And windows that do not have full-fledged curtains, but simply tulle and decorative curtains at the top and sides. . . But this is not so critical for a hotel of its level. . The main thing is that the staff respects the vacationers and is always ready to meet, solve any problems, and this is worth a lot with our service, or rather the lack of it). In general, Zatoka disappointed, cars parked on the sidewalks (you have to go out on the road with small children), pedestrian crossings are erased, there are no signs, cars fly at breakneck speed, leaving a wall of dust and sand, owners of houses and hotels let their guard dogs go on chains like thisfar, that they bite passers-by on the embankment, a redneck who drives at breakneck speed along a public beach in a Toyota jeep with the number AB0022KM and scares children. . . There are a lot of minuses, they all consist in disrespect for tourists. We need a good manager in the village, who will put things in order and turn this place into a piece of paradise, but for now, given the visa-free regime for Europe, I do not plan to return there. It's strange, hundreds of hotels are being built in the manner of Egyptian ones, I don't believe that they will be populated with such a level of prices and service, but, as they say, the competition will win! ) The staff of "Trembita" is definitely striving for this.
Translated automatically from Russian. View original