Отель нормальный, анимация - ужасная! The hotel is normal, the animation is terrible!

The hotel is not bad, we lived in a junior suite double. The territory is constantly cleaned, clean everywhere. The owner is watching. The staff is responsive, pleasant, quick to respond to requests, smiling. The girls from the information center are pleasant, competent. Animation - none. Children are not loved, beautiful costumes are sometimes worn, but the attitude towards children is unacceptable. The animator girl (light-haired, so thin) pulled the girl (practically threw her away) only because the child during the dance wanted to be the first in the train and seemed to take up the animator awkwardly. . . so she turned around and how she threw the child away and drove her in the train to the very end. On the face - irritation and tactlessness. . . In principle, the guy animator is not much better. . . There was a situation at competitions that they handed out prizes according to pieces of paper, they say, which one you pull out, everyone is different. Children began to compare, frustrated that they were not the same. . . An ill-conceived question. . . Children need either the same or no need at all then prizes. And for the child to leave after the animation in frustrated feelings that his prize is not as good as someone else's. . . Not right. It is not for nothing that in the gardens on New Year's Eve they order the same gifts. And there are plenty of such nuances. On crazy hands, the animators did nothing with the children, they took out pencils, sheets of paper and did not even suggest topics for creativity, they say, draw whatever you want. The children in the gazebo were left to their own devices. No one helped them, no one supported them, no work was done with the children! Animators - boorish and arrogant, and when communicating with parents are not tactful. When working with children - they !!! NEVER SMILE!!! not friendly with children, young - and that says it all! For us, when choosing a hotel, there was a question of organizing classes with a child. But a little unlucky here. I do not advise staying at this hotel if you are counting on a children's program. This is not only my opinion, I talked with several other mothers - no one was delighted, and this is putting it mildly. When remembering the animators of the TALE hotel, the first association is complete indifference to children !! !