Нужно менять персонал или хотя-бы обучать этикету. You need to change the staff or at least teach etiquette.

We rested with my sister on the principle of 'Weekend tour'. We settled in immediately. The room is very small 10m. But in principle, everything is there and given that we only spent the night there, it will do. I think it would be difficult with children. rooms, perhaps better. The territory is really not bad, a lot of greenery, a playground. But going to the sea is a mockery. It will be incredibly difficult with children, since it will not take 10 minutes, but a good 20 along the komys and different paths, bypassing the territories of other bases. we were offered, but we refused. There are a lot of cafes near the sea and you don’t have to run 20 minutes headlong to eat in the canteen. The prices are the same, and possibly cheaper. As for the administration, it’s terrible. Be prepared that you will be evicted as us. Without understanding how many days we have not paid for the rooms, the administrator (if you can call her that, an extremely untidy, crazy-eyed aunt, yelling that she will call the police if we don’t get out of the room with obscenities and waving our arms in my direction) to my request call the travel agency and find out how this can be, she said that new tourists will now be settled in our room and, excuse me, she doesn’t give a shit about your agency, including you. The holiday was completely ruined. When it turned out that we really did have one more day, this fool said that she did not know who and how much was settled and she was not obliged to follow this. It seems that this is a cleaning lady who just wanted to yell. There was no question of any apology, but on the contrary, indignation, they said, go away and rejoice that I didn’t have time to beat you as a queen. I am very sorry that I didn’t go to the director and didn’t express everything I think, but I doubt that he is not aware of the days off of his staff, especially since my review is not the first about the lawlessness of this rabid employee. I concluded that if you go on vacation, then you should not be content with some kind of transshipment bases where you are treated as uninvited guests. The level of upbringing and education of the staff is one of the first keys to the success of any institution.