Hotel is good but could be better

Written: 14 august 2018
Travel time: 4 — 12 august 2018
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 9.0
Food: 7.0
Amenities: 8.0
I have been there for the 4th year in a row. The rooms are good - last year they were in superior, this year they took a suite in the second building (it is better to take rooms starting from the 2nd floor, because on the first suite there is no balcony, with small windows and low ceilings). Well done maids, they try!
Sunbeds are provided free of charge on the beach, but at the height of the season, those who want to lie closer to the water should take them early. A large umbrella costs 50 UAH, a small one 25
Meals buffet:
breakfast is included in the price, the rest is for money, but also a buffet. The food is delicious but monotonous. Mostly potatoes and some kind of porridge, chicken and meatballs, coleslaws constantly 3 times a day. fried mackerel was given out 2 times during the week of our stay.
Desserts didn’t work out this year either: mostly shortbread cookies in the morning and buns in the evening, sometimes they made cupcakes and biscuits.

Spa: excellent staff, special thanks to Stepan!!!!
Receptionist: here this year is a complete fat MINUS. I had to deal with the administrator Victoria. When checking in, she could not find our payment for a long time, when it turned out that she was paying for the union, she said, "You approached me wrong" and made such a face as if we were third-class people. Additional bed linen was obtained after 2 calls to the reception and a trip there (the maids later said that they were not informed about additional sets, and this is the task of the administrator). In short, Victoria solved all issues with a look as if we owe her. The rest of the guys at the reception like nothing. Please bring back those friendly girls who were sitting there in the past years!!! !
Translated automatically from Russian. View original